What About Carbon Monoxide Detectors?

Carbon monoxide (CO) is a colorless, odorless gas which at high levels can cause serious illness and death. CO alarms are widely available and should be considered a back-up to BUT NOT A REPLACEMENT for proper installation, use, and maintenance of fuel-burning appliances. CO alarms are designed to warn you of any unusual build-up of CO in your home. These higher levels of CO may occur from improperly maintained, installed or used fuel-burning appliances, backdrafting appliances or fireplaces, or idling cars in garages. If a CO alarm is to be installed:

  1. Make sure the device is certified to the most current Underwriters Laboratory (UL) standard 2034 or the International Approval Services (IAS) 6-96 standard.
  2. Install a CO alarm in the hallway near every separate sleeping area.
  3. Be aware of all instructions and warnings associated with the CO alarm.

CPSC Recommends Carbon Monoxide Alarm for Every Home (January 18, 2001 CPSC Release # 01-069)

The U.S. Consumer Product Safety Commission (CPSC) recommends that every home should have a carbon monoxide (CO) alarm. CPSC also urges consumers to have a professional inspection of all fuel- burning appliances — including furnaces, stoves, fireplaces, clothes dryers, water heaters, and space heaters — to detect deadly carbon monoxide leaks.  CPSC recommends that every home should have at least one CO alarm that meets the requirements of the most recent Underwriters Laboratories (UL) 2034 standard or International Approval Services 6-96 standard.  

Credit: EPA.gov

Wondering Why Your Ac is Running but not Cooling?


Reasons Why Your AC is Constantly Running but Not Cooling

There are several reasons why your air conditioner might not be blowing cold air, and identifying the underlying cause is a core part of repairing the problem. 

Some of the most common reasons why your air conditioning system is running but not producing cool air include:

Air Duct Leaks: If there happens to be a leak in your air duct, then none of the cool air that your AC is producing will flow into the different rooms in your home.

Low Refrigerant: The refrigerant is what makes the air coming from the air conditioner cool, so if it’s low then you won’t have enough cool air.

Dirty Filter: The air filter is what traps particles floating in the air, so they can get incredibly dirty. They need to be cleaned and changed pretty frequently or they can stifle the airflow.

Dirty Condenser: The job of the condenser is to collect or remove heat in the air conditioner. If the condenser becomes dirty, it won’t be able to get rid of the heat, which will make your home hot.

If you are experiencing any of these problems, the best thing you can do is call an HVAC technician for air conditioning repair to make sure your unit can cool your home efficiently again.

Why Do Air Conditioners Stop Working?

We depend a lot on our air conditioners when it starts to get hot outside. They effectively cool down our homes and keep us comfortable and safe from incredibly hot temperatures. However, there will be many times when your air conditioning system just stops working. To ensure your AC unit is always working, it’s important to invest in air conditioning maintenance in order to avoid air conditioning repair service. Sometimes maintenance can fall by the wayside due to busy schedules and life in general, but that doesn’t stop an air conditioner from developing issues. Some of the most common issues for why an air conditioner stops working is that the condenser coil is dirty, the evaporator coil is frozen, there is low refrigerant, the air filter is dirty, there is a clog in the drain line, or there are problems with the thermostat. To prevent these problems from happening, you can call an HVAC technician for AC maintenance. With maintenance, a technician can clean or change air filters, clean coils, drain lines, and make the necessary air conditioning repair when needed.

How Do I Know If My AC Is Broken?

If you are asking yourself the question, “Why is my AC running constantly?” or some other question about why your AC is acting out of the ordinary, it might be because your AC is breaking down or broken. In order to avoid a complete air conditioner breakdown or even air conditioning repair, it’s important to know what signs to look for when you need air conditioning repair service. Some of the most common signs that you need air conditioning repair is when your AC is blowing hot air, your AC isn’t blowing cool air, there are weird noises coming from the air conditioning, strange smells are coming from the air conditioner, there is weak airflow, or your cooling bills are higher than usual.

Should I Repair or Replace My AC?

Many homeowners who are having problems with their air conditioner might be struggling to decide if they need air conditioning repair or a replacement. Fortunately, an HVAC technician will be able to make that call, but it’s still good to know when a repair or replacement is needed so you can prepare yourself. As a rule of thumb, when an air conditioning unit is over 15 years old, it will need to be replaced. Other times that air conditioning replacement service will be needed over air conditioner repair is if it’s not as efficient as it used to be, air conditioning repair would be too costly, or your energy bills just keep increasing to no avail. If your air conditioner is just having a bit of trouble, then repairs will be better than a complete replacement.

Benefits of Regular Air Conditioning Repair and Maintenance

If your air conditioner is acting up, the best thing you can do is call an HVAC company for air conditioning repair for the home. A lot of people ask about air conditioning repair costs, but it will really depend on what part of the air conditioner is not working, how extensive the damage is, as well as labor costs. 


We are able to offer air conditioning service that is affordable and effective. We recommend that homeowners get AC maintenance in order to keep their air conditioners in good shape and running as they should. Make an appointment with us today by calling our office at 770-253-2665.

Annual Comfort Assurance Plans put more dollars in your pocket! (Here’s why)

Try as you might, it’s difficult to prevent every potential heating and air conditioning problem. It’s important to do routine maintenance to keep your equipment in top condition, and it is equally important to have a reliable HVAC service on call for those times when your furnace or air conditioner breaks down. Rather than scheduling a one-time service call with your HVAC company, you might find it’s cheaper – and better for your HVAC system – to sign up for a service membership with a company you trust.

Routine Maintenance Done by a Professional

You probably change filters and clean up dust and debris on a regular basis, which is a great start when it comes to HVAC maintenance. When you sign up for a service membership, a qualified technician does everything you do and more. They will be able to adjust gas valves, check wiring connections, clean circuit boards and a variety of other things that the average homeowner might miss. They will also be able to detect minor problems before they get out of control – a quick fix now could save you a lot of hassle during the dead of winter.

Take Advantage of Members-Only HVAC Discounts

Repair parts for a furnace or air conditioner can be costly. When you sign up for an HVAC service membership, you will have access to a variety of deals and discounts reserved for members. When it comes time to replace your furnace or air conditioner, you may even be able to get discounts on new equipment. Many customers are surprised to find that the savings on repairs alone offset the cost of a yearly membership.

Get Priority Scheduling

Furnaces and air conditioners never pick a convenient time to break down – it’s invariably either the hottest or coldest part of the year. You don’t want to get stuck waiting in line while your HVAC service attends to the customers before you, especially if there are very young children or elderly relatives living with you. That’s where a service membership comes in handy. It’s a VIP ticket that gets you priority scheduling so you can go back to being comfortable in your own home quickly.

Save Money on Your Utility Bills

When you sign up for a service membership with a maintenance plan, HVAC technicians will work hard to keep your furnace and air conditioner running in peak condition. According to the Department of Energy, a simple clogged filter can decrease the efficiency of your air conditioner by between 5 and 15-percent. With regular service, your equipment can maintain up to 95-percent of its original efficiency, which means you will see nice savings on your energy bills.

Increase the Value of Your Home

How can an HVAC service membership possibly increase the value of your home? It’s all in the documentation. Should you ever decide to sell your home, you will have written evidence to assure potential buyers that your HVAC system is in top condition. You can guarantee that warranties haven’t been invalidated. The extra effort you have put into the maintenance of your furnace and air conditioner will look great to buyers – it will tell them that your meticulous attention to detail means that your home has been well cared for over the years.

Service with a Smile

One of the biggest benefits to signing up for an HVAC service membership is that you will have the satisfaction of working with a company you trust. Rather than searching through the phone book, calling for multiple quotes, and wondering whether you made the right decision or not, you can simply depend on us to do the work quickly and professionally, for an affordable price. If we can be of assistance, please call our office at 770-253-2665.

How to make your HVAC more efficient in your favorite place to be: Home Sweet Home.


How can I improve my HVAC efficiency?

That’s a question that our technicians hear time and time again, and for good reason. While electronics and other appliances claim a growing portion of our daily energy usage, the US Department of Energy states that almost half of our energy consumption still comes from heating and cooling.

So what happens if we improve our home HVAC energy efficiency? 

We get huge savings on our utility bills! Today, we’ll talk about how to reduce heating and cooling costs each day. By the end of our discussion, you should be able to craft your own winning energy strategy! Let’s get started.

How to Reduce HVAC Power Consumption

Thanks to modern advancements in HVAC energy efficiency, you’re almost guaranteed to find a heating or cooling system that offers improvements over your current model. While that obviously represents a significant investment, the energy savings are usually worth the cost (especially if you already need a replacement). However, you will need to make sure that your new system’s output matches the demands of your home or business.

Does HVAC Maintenance Save Energy?

While upgrading to a newer, more efficient HVAC model is nice, not every homeowner has the budget or need to replace their system. In fact, there are numerous ways to save that don’t require making a large purchase. Maintenance and usage habits make a greater impact on your energy consumption than you realize!

Is it More Efficient to Leave Air Conditioning On?

While some would try to complicate the issue, the answer comes down to simple math. More run time, even in the most advanced air conditioning systems, equals more time where energy is consumed. Air conditioning systems may reach peak efficiency at maximum output, but that doesn’t mean you should always keep your system turned on.

Find Your Energy-Saving Options!

Want more information about enhancing your home’s utility savings? Our team at Progressive HVAC & Plumbing would love to talk with you about HVAC energy efficiency in your home. -Make an appointment with one of our friendly, knowledgeable HVAC technicians at 770-253-2665.

What Does a Carbon Monoxide Detector Do and How Does it Work?


It might seem like a time-saver to run your car in the garage before a long commute, especially on a cold winter’s morning. But the emissions from your vehicle can fill your garage with carbon monoxide (CO)—a dangerous, silent threat—even if the garage door is open.

Carbon monoxide is a colorless, odorless, and poisonous gas that claims over 430 lives a year.

It’s a byproduct of burning carbon fuel like the natural gas in your stove and the gasoline in your car. Even small doses of carbon monoxide can cause permanent damage or death.

What is carbon monoxide?
Carbon monoxide gas is a simple molecule: one part carbon and one part oxygen. Carbon monoxide comes when carbon fuel—like wood, gasoline, coal, propane, natural gas, and heating oil—fails to burn completely (incomplete combustion).

These energy sources aren’t dangerous when you burn them in an open area with plenty of ventilation. But carbon monoxide is hazardous in confined spaces—like basements, kitchens, garages, or campers.

Carbon monoxide is hard to detect without a sensor, which is one of the reasons it’s so dangerous.

How do you detect carbon monoxide?

Carbon monoxide detectors sound an alarm when they sense a certain amount of carbon monoxide over time. Different sensors set off different types of alerts:

  • Biomimetic sensor: a gel changes color when it absorbs carbon monoxide, and this color change triggers the alarm.
  • Metal oxide semiconductor: when the silica chip’s circuitry detects carbon monoxide, it lowers the electrical resistance, and this change triggers the alarm.
  • Electrochemical sensor: electrodes in a chemical solution sense changes in electrical currents when they come into contact with carbon monoxide, and this change triggers the alarm.

Once the carbon monoxide detector alarm sounds, it must be in a carbon monoxide-free environment to silence the siren.

Sensor maintenance

No matter what type of carbon monoxide detection you have, you should conduct regular maintenance:

  • Test it frequently using the button on the front (once a month).
  • Replace the batteries as often as the instructions recommend.
  • If you have a wired sensor with a battery back-up, make sure both power sources are working.
  • Replace the sensor every few years according to manufacturer guidelines. (These sensors don’t last forever.) Many models intentionally sound an alarm when they expire; read the manual so you know what to expect

Schedule your appointment with us online and save 10% – or call our office at 770-253-2665

Does Home Insurance Cover Air Conditioning?


Many homeowners understand that home insurance is a type of property insurance that covers damages and losses to one’s home. However, what many homeowners don’t know and ask themselves is: does home insurance cover air conditioning in your home? Let’s say your air conditioner got damaged, needs maintenance or it got old and needs replacement. Who covers that? Well, the first thing you need to know is, home insurance doesn’t cover an AC that needs maintenance or is old. That could be covered by a home warranty instead. Home insurance may however cover an AC under certain scenarios, which you’ll learn about below.

So, When Does Homeowners Insurance Cover Central Air Units?
Below are the circumstances under which home insurance covers AC unit replacement or repair:

1 . When your AC is damaged by weather-related causes
In the event where your AC is damaged by bad weather such as lightning, hail or winds, your AC may be covered by your home insurance depending on your policy limits. Also, home insurance may cover your unit if a tree fell on it and damaged it. An important point to note however is that earthquakes and floods are usually excluded from most homeowners insurance policies.

2 . When your AC is damaged by fire or water
Your home insurance may also cover your AC in the event that your AC gets damaged by fire, or there’s a pipe burst that would force your unit to be repaired or replaced. However, your home insurance may not cover your unit if water damage to your AC is due to flooding.

3 . Vandalism and theft of the unit
Theft of an AC unit is quite rare, however if your unit got damaged due to vandalism, it may be covered by your home insurance. If your unit is stolen or vandalized, your may need to file a police report first before you file an insurance claim.

What you need to know when filing a homeowners insurance claim for your Unit
Now that you’ve learnt how homeowners insurance covers HVAC, how do you file the claims? Before you file any claims, it’s vital that you first read and understand the content of your homeowners insurance policy.

If you’ve read and confirmed that the damage to your AC is covered by your insurance provider, keep the following in mind when filing the claim:

Take a clear picture of the damaged AC.
Ensure you have a copy of the police report in the event of vandalism or theft of your unit.
Note down the model of your AC and its serial number.
Contact your home insurance provider via phone or file the claim online.
Talk to your insurance adjuster.
For every repair done, keep the receipt.
Give the receipts to your insurance provider for reimbursement.

It’s vital to note that insurance providers are not the same, they differ. That means that the insurance claiming process may differ depending on your homeowners insurance policies. It’s important that you speak to your homeowners insurance agent in case of any additional requirements that may be needed. For any other HVAC-related questions, feel free to contact our office today: 770-253-2665. We would love to assist you!

Advantages of installing a new HVAC system

AC units are a vital part of many peoples day to day lives. Because of their huge impact on our lives, usually we think that we know when the system may be struggling and is needing to be replaced. But did you know that your HVAC unit can not only be running up your electric bill but could be causing other issues? Let’s discuss the advantages of installing a new HVAC system.

1. Improved Health

Older HVAC systems do not have the capabilities of filtering out nasty contaminates such as fungi, bacteria, dust/mold. Maintaining proper heating, cooling, and overall circulation in your home can help ensure fantastic air quality in your home.

2. Safety

Older units are usually comprised of outdated parts dealing with aged electrical wiring and power sources. Most of these systems use a type of Freon called R-22 that is no longer used and very difficult to find. That can result in repairs being more expensive than necessary. When dealing with older parts this usually can lead to issues occurring undetected and lead to fire hazards which is a major safety concern. Our technicians work hard when installing a new unit that everything is working properly and done correctly to ensure the utmost safety.

3. Saving money

One of the top benefits in installing a new system in your home is the much appreciated advantage of saving on your electric bill. Newer systems are energy efficient which in the long run can save you money as well as ensuring your unit is running at optimal efficiency.

4. Less noise

Most people think of home as being a quiet place to relax and unwind. But one thing that can break the ambiance of a peaceful day at home is a loud HVAC unit. Older units are prone to being louder which can lead into annoyance on a daily basis. Installing a newer unit can help reduce noise and restore your home back into the peaceful sanctuary that it is.

5 tips to minimize the strain on your HVAC system this summer

Summertime is just around the corner which means temperatures will soon be rising. Higher temperatures mean your HVAC system will be kicking into high gear. In order to make sure you stay cool all summer long, HVAC maintenance is very important to keep everything running smoothly and to prevent strain on your system. Here are five tips to help prepare you for the summer months.

1. Clean filters

Dirty air filters not only cause restricted airflow but can also use more energy to keep you cool. Replacing your air filters every month can help reduce the strain on your system this summer and help prevent wear and tear.

2. Regular HVAC maintenance

Regular maintenance and upkeep of your units is an essential step in maintaining the longevity of your system. The best way to ensure everything is running smoothly is to contact a Professional to come and do regular maintenance checks. At Progressive Heating and Air we are here to help ensure you are prepared year around. We have certified Technicians to help maintenance your systems and make sure they are running properly.

3. Keeping windows/doors shut

Keeping your windows and doors shut during the hot summer months can greatly decrease strain on your HVAC systems. Not allowing the cold air to escape will keep your house or business better insulated resulting in colder temperatures and less work for your unit!

4. Enhancing shade

Implementing more shade can drastically improve your systems airflow. Increasing shade around your HVAC unit can help increase its efficiency and lower cooling costs during hot summer months. This will help reduce any extra strain your system may be feeling from extended use.

5. Installing smart/programable systems

Investing in a smart or programable thermostat can play a major role in keeping your system in optimal working condition. In order to get great results from anything we need to invest. And investing in one of these systems can help for years to come. It is an easy way to help remain cost efficient and keep your system running efficiently.


We hope these five simple tips will help you keep your HVAC system running smoothly this summer. If you need any help with your heating and air system call please feel free to call us at 770-253-2665.

PHAC Wins Carrier’s 2018 President’s Award


Progressive Heating and Air Receives 2017 President’s Award from Carrier, Earning Honors as Outstanding Dealer

METRO ATLANTA — PHAC was recently named a recipient of the prestigious 2017 President’s Award from Carrier. The award provides recognition for outstanding dealers in the heating, ventilating and air-conditioning (HVAC) industry.

Dealers were honored at a ceremony held in Orlando on March 9.

One of Carrier’s highest honors for its dealers, the President’s Award is given to Carrier Factory Authorized Dealers who achieve excellence in product promotions and delivered superior customer satisfaction.

Recipients of this award represent the very best in operational excellence, business effectiveness and delivering cutting-edge technology to consumers.

PHAC demonstrates technical expertise, while also serving as a leader in promoting the Carrier brand and raising the standard for equipment sales. The company exemplifies service excellence and provides exceptional customer care.

PHAC specializes in HVAC installations and repair for residential new construction and custom homes, as well as commercial buildings and complete building restorations.

“The 2018 Carrier President’s Award winners have demonstrated excellence in providing customers with outstanding service as ambassadors of our industry,” said Samantha Brazie, Sales and Operations Manager, Progressive Heating and Air. “The award further establishes these companies as best in class and serves as an example to all Carrier dealers of how HVAC businesses can thrive in any region.”

To learn more about PHAC and its heating and services, call 770-253-2665 or visit www.progressiveac.com.

Progressive Heating and Air Wins NCI’s 2018 Contractor of the Year Award


Progressive Heating and Air Conditioning of Newnan, GA was recently named Large Contractor of the Year by National Comfort Institute, Inc. (NCI) during their 2018 annual conference in Austin, TX. The High-Performance HVAC Summit 2018, was has held from March 4-6th. This award recognizes outstanding achievement in Performance-Based Contracting*, quality workmanship, and dedication to customer service. Companies in this award category achieve more than $4 million in sales annually.

NCI has two other Contractor of the Year categories that break out as follows:

  • Small – achieve under $1.5 million in sales annually
  • Medium– achieves between $1.6 million and $3.9 million in sales.

Progressive Heating and Air Conditioning is a contracting firm serving residential and commercial HVAC customers in and around the Newnan, Georgia area. Company Owner Greg Wallace says Progressive has 27 employees and fields 17 installation and service vehicles.


The 24-year-old company has experienced steady growth, even during the recent economic downturns faced in the U.S. in general and in Georgia in particular.


Wallace attributes the growth and success to a company-wide commitment to training and staying on the cutting edge. “If you want to serve your customers best, you must have training,” he says. He adds that Performance-Based Contracting™, as taught by NCI, is the key. “As the trainers at NCI always say, ‘if you don’t measure, you’re just guessing.’”




He adds, “Consumers deserve to receive the comfort and efficiency they are promised and pay for. What better way to provide that than through measured and verifiable proof. That is what NCI teaches. And that is what we practice.”


Rob Falke, president of NCI, presented Progressive’s award during the closing banquet of the High-Performance HVAC Summit. He explained that Greg Wallace and his team had “not only earned 75 NCI certifications, but they also strive to keep those certifications current. They are unified in their goal of continuous improvement and they share a common mission of providing customers the best service in the business.”


NCI selects its Contractors of the Year based on some very well-defined criteria:

  • The company must be in the process or already completed implementing Performance-Based testing as prescribed by the National Comfort Institute
  • The company must have in place or be in the process of having in place a Performance-Based business culture
  • The company must have a strong service department and must sell and maintain service agreements
  • As part of the Home Performance approach, the company must target HVAC system renovation sales in addition to equipment replacement sales
  • Training must be part of the company culture.

So why is this important to consumers? Why should they choose an NCI-certified contractor like Progressive Heating over other contracting firms? For the same reasons they choose:

  • A certified public accountant
  • A certified realtor
  • An AMA-certified doctor
  • A bar-certified lawyer.

In these professions, the designations come to people who have studied, tested, and achieved a level of competence that resulted in receiving a professional certification.


NCI-certified contractors have attended classes, learned how to use specialized tools and instruments, and are kept constantly up-to-date on the latest diagnostic and repair skills. An NCI-certified technician has passed a recognized testing process which validates his or her understanding of the technology and procedures used in this field. In addition, NCI monitors their certified contractors and requires recertification every two years.


THE NATIONAL COMFORT INSTITUTE (NCI) is the nation’s premier Performance-Based training, certification, and membership organization focused on helping heating, air conditioning, plumbing, and electrical contractors to grow their businesses and become more profitable. To date, the organization has trained and certified more than 25,000 industry professionals in a variety of disciplines including system diagnostics and design, indoor air quality, air balancing, carbon monoxide analysis, and combustion efficiency. To learn more, please visit the NCI website at http://www.nationalcomfortinstitute.com.


*NCI coined the phrase “Performance-Based Contracting™”, a unique approach to managing a contracting business through accountability and measurable results. During the past two decades, NCI has trained and certified more than 25,000 HVAC professionals.