PHAC Wins Carrier’s 2018 President’s Award

PROGRESSIVE HEATING AND AIR EARNS ESTEEMED 2018 CARRIER PRESIDENT’S AWARD

Progressive Heating and Air Receives 2017 President’s Award from Carrier, Earning Honors as Outstanding Dealer

METRO ATLANTA — PHAC was recently named a recipient of the prestigious 2017 President’s Award from Carrier. The award provides recognition for outstanding dealers in the heating, ventilating and air-conditioning (HVAC) industry.

Dealers were honored at a ceremony held in Orlando on March 9.

One of Carrier’s highest honors for its dealers, the President’s Award is given to Carrier Factory Authorized Dealers who achieve excellence in product promotions and delivered superior customer satisfaction.

Recipients of this award represent the very best in operational excellence, business effectiveness and delivering cutting-edge technology to consumers.

PHAC demonstrates technical expertise, while also serving as a leader in promoting the Carrier brand and raising the standard for equipment sales. The company exemplifies service excellence and provides exceptional customer care.

PHAC specializes in HVAC installations and repair for residential new construction and custom homes, as well as commercial buildings and complete building restorations.

“The 2018 Carrier President’s Award winners have demonstrated excellence in providing customers with outstanding service as ambassadors of our industry,” said Samantha Brazie, Sales and Operations Manager, Progressive Heating and Air. “The award further establishes these companies as best in class and serves as an example to all Carrier dealers of how HVAC businesses can thrive in any region.”

To learn more about PHAC and its heating and services, call 770-253-2665 or visit www.progressiveac.com.

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Progressive Heating and Air Wins NCI’s 2018 Contractor of the Year Award

LOCAL HEATING AND AIR CONDITIONING COMPANY WINS NATIONAL AWARD

Progressive Heating and Air Conditioning of Newnan, GA was recently named Large Contractor of the Year by National Comfort Institute, Inc. (NCI) during their 2018 annual conference in Austin, TX. The High-Performance HVAC Summit 2018, was has held from March 4-6th. This award recognizes outstanding achievement in Performance-Based Contracting*, quality workmanship, and dedication to customer service. Companies in this award category achieve more than $4 million in sales annually.

NCI has two other Contractor of the Year categories that break out as follows:

  • Small – achieve under $1.5 million in sales annually
  • Medium– achieves between $1.6 million and $3.9 million in sales.

Progressive Heating and Air Conditioning is a contracting firm serving residential and commercial HVAC customers in and around the Newnan, Georgia area. Company Owner Greg Wallace says Progressive has 27 employees and fields 17 installation and service vehicles.

 

The 24-year-old company has experienced steady growth, even during the recent economic downturns faced in the U.S. in general and in Georgia in particular.

 

Wallace attributes the growth and success to a company-wide commitment to training and staying on the cutting edge. “If you want to serve your customers best, you must have training,” he says. He adds that Performance-Based Contracting™, as taught by NCI, is the key. “As the trainers at NCI always say, ‘if you don’t measure, you’re just guessing.’”

 

 

 

He adds, “Consumers deserve to receive the comfort and efficiency they are promised and pay for. What better way to provide that than through measured and verifiable proof. That is what NCI teaches. And that is what we practice.”

 

Rob Falke, president of NCI, presented Progressive’s award during the closing banquet of the High-Performance HVAC Summit. He explained that Greg Wallace and his team had “not only earned 75 NCI certifications, but they also strive to keep those certifications current. They are unified in their goal of continuous improvement and they share a common mission of providing customers the best service in the business.”

 

NCI selects its Contractors of the Year based on some very well-defined criteria:

  • The company must be in the process or already completed implementing Performance-Based testing as prescribed by the National Comfort Institute
  • The company must have in place or be in the process of having in place a Performance-Based business culture
  • The company must have a strong service department and must sell and maintain service agreements
  • As part of the Home Performance approach, the company must target HVAC system renovation sales in addition to equipment replacement sales
  • Training must be part of the company culture.

So why is this important to consumers? Why should they choose an NCI-certified contractor like Progressive Heating over other contracting firms? For the same reasons they choose:

  • A certified public accountant
  • A certified realtor
  • An AMA-certified doctor
  • A bar-certified lawyer.

In these professions, the designations come to people who have studied, tested, and achieved a level of competence that resulted in receiving a professional certification.

 

NCI-certified contractors have attended classes, learned how to use specialized tools and instruments, and are kept constantly up-to-date on the latest diagnostic and repair skills. An NCI-certified technician has passed a recognized testing process which validates his or her understanding of the technology and procedures used in this field. In addition, NCI monitors their certified contractors and requires recertification every two years.

 

THE NATIONAL COMFORT INSTITUTE (NCI) is the nation’s premier Performance-Based training, certification, and membership organization focused on helping heating, air conditioning, plumbing, and electrical contractors to grow their businesses and become more profitable. To date, the organization has trained and certified more than 25,000 industry professionals in a variety of disciplines including system diagnostics and design, indoor air quality, air balancing, carbon monoxide analysis, and combustion efficiency. To learn more, please visit the NCI website at http://www.nationalcomfortinstitute.com.

 

*NCI coined the phrase “Performance-Based Contracting™”, a unique approach to managing a contracting business through accountability and measurable results. During the past two decades, NCI has trained and certified more than 25,000 HVAC professionals.


Spring Cleanup List Begins with HVAC

Spring cleaning is a tradition, but there are some other chores that should be part of your springtime routine, too. Most of them take only a few minutes, so get started!
1. Check your air-conditioning and heating equipment before the beginning of a new season.
2. Check and replace your furnace and air-conditioning filters every month. There are several types from which to choose, depending on your needs. Fiberglass filters last only one month, while the filters typically last three to four months. HEPA filters last up to six months and can be cleaned with a vacuum nozzle.
3. Most air conditioners have a drainage hole on the base of the cabinet, beneath the evaporator fins. This hole needs to be kept clear in order for the air conditioner to work properly. It’s a good idea each spring to use a paper clip or wire to poke through the hole and clear it.
4. To keep a dehumidifier working properly, remove its housing and let the unit dry completely. Vacuum every accessible surface and crevice.
5. Clean your bathroom fans once a year. Take the cover off, wash it in soapy water and clean dirt off the fan blades with a toothbrush. Be sure the power is off when you do this!
6. Check the flappers on your toilets at least once a year. If they are showing their age, replace them before they start leaking and wasting water.
7. Remove all faucet handles and clean their insides to keep the screws from corroding. Use a rust remover if necessary.
8. Replace the batteries in smoke and carbon-monoxide detectors twice a year: when the time changes to daylight savings time and then back to standard time. While you’re at it, dust or vacuum the detectors to keep them working at peak performance.Find the rest of this article here.

Need help with your heating and air conditioning needs? Call us at 770-253-2665 or schedule an appointment online here.


It’s Coming! You Guessed It…..Allergy Season.

Spring is upon us and, while Coweta County’s beauty is flourishing as nature blooms, many of us are beginning to suffer our dreaded spring allergies. The pollen count is getting higher with grass, ragweed, trees, and various other plants in bloom; damp and humid temperatures will soon give way to mold; and those cool spring and summer breezes blowing through the windows we all enjoy will circulate dust and other allergens around our homes. But spring doesn’t need to be bleak for allergy sufferers; just follow these HVAC maintenance tips to ease your allergies.

  1. Purchase high quality filters. Filters are your HVAC system’s way of defending you against allergens; filters keep allergens out so they won’t circulate through your home. You want to purchase high quality filters so they do their job properly.
  2. Change filters regularly. Filters trap dirt, pollen, dust, and other allergens. At some point, those filters must be changed so they can continue to trap allergens while still allowing air to circulate effectively. Filters should be changed every couple of months, with the exact amount of time dependent on your specific filter and HVAC system. If you see the filters are getting dirty before the regularly scheduled change, you may want to change them early.
  3. Your ducts may need cleaning. If your home hasn’t had regular HVAC maintenance or if you suspect there is mold or debris inside of your ducts, then you should have your ducts cleaned to remove allergens. This is a good tip to keep in mind before cranking up the heat again in the fall. Your ducts accumulate dust and other allergens all summer, so when you first turn your heating unit on those allergens will circulate throughout the house.
  4. Get rid of debris around units. Keep the area around your indoor and outdoor units clean and free of debris. Outdoor units pull air, and while the filter is there to catch the debris you don’t want to make the filter work harder if it doesn’t need to. Excessive debris will cause your filters to get dirtier faster, which means you will need to change your filters more frequently. Indoor units will circulate the air that is already inside of the house and any other allergens that are already inside of the house. If there is dust, dirt, or pet dander in front of your unit, those allergens will get circulated around the house when the unit blows the air.
  5. Don’t forget to dust. It’s common for people to forget to dust registers and return vents, but they can’t be overlooked because they circulate all of the air from the HVAC system. You don’t want registers and vents circulating allergens with the air.

Need help with your indoor air quality? Call us at 770-253-2665 or set an appointment up here.


Progressive Heating and Air’s 2016 Christmas Video


Do Broken Water Heaters Make Baths Impossible?

Having a water heater in need of water heater repair comes with a lot of challenges. Not only is it a little more difficult to get your clothes and dishes clean with a water heater in need of water heater repair, but showering can be very tricky as well. Thankfully, getting clean when you have a water heater in need of water heater isn’t impossible, just tricky. Here’s how to do it in five steps:

Tips to Keep Clean With a Broken Water Heater

1. Boil a Large Pot of Water on the Stove

Just because your water heater is in need of water heater repair does not mean that you have to go completely without hot water. Simply bring a large pot of water to a boil on the stove.

2. Place a Few Inches of Cold Water in the Tub

You won’t want to put boiling water right on you, so fill the bathtub with a few inches of cold water. Add just enough hot water to make the water warm enough to bathe. Save the rest for pouring over you.

3. Gather Supplies

Gather your supplies ahead of time so you won’t have to jump out of the warm bath later. In addition to your usual shampoo and soap, you will also want the hot water and a pitcher or bowl to pour water onto yourself since your water heater is in need of water heater repair.

4. Mix Water as Needed

Don’t pour the hot water directly onto your skin and risk burning yourself. Mix it with the cold water to make it the perfect temperature. Get your water to the perfect temperature and you may forget all about your need for water heater repair.

5. Bathe
Once you are all set, simply wash yourself with the warm water you mixed and pour it over yourself to rinse. While this makeshift bath won’t compete with your usual shower, it will keep you clean and fresh smelling while you wait on your water heater repair.

Info courtesy of All Star Heating, Cooling and Plumbing

Click here to schedule an estimate to replace your hot water heater.


Preventative Maintenance Tips

It’s that time of year again in the South when the climate cannot make up its mind. One day we’ll be in a heat advisory, and the next it could be a cool, fall day. With the season changes, it may also be hard to check on your appliances and program your HVAC system.

When it comes to your heating and cooling system, there are some guidelines to assist you ease into the fall and winter seasons. First, by placing a programmable thermostat in your home, you can reduce the energy bills and raise the comfort level year round. A programmable thermostat will allow you to alter the temperature based on the time of day, according to your needs.

Another efficient method to save cash and maintain your heating and cooling system to operate effectively year round is with regular checkups on the appliances. Through servicing your HVAC on a regular basis, your local specialist can repair any minor problems with the system before they become larger, costly issues. At Progressive Heating and Air, we recommend having your system serviced at the end of each season.

 

Preventative Maintenance Tips for your HVAC System

Taking care of your home’s HVAC system does not have to be hard or expensive. Follow these preventive maintenance tips to help improve comfort and reduce energy costs:

  • Always keep the furnace filter clean. A filter that is clogged creates the heating system to perform harder, reducing its lifespan. Replacing the filter once a month in the winter is highly recommended.

  • Keep the exterior condenser clean. Ensure that no snow, leaves, shrubs or other debris is cleared away at all times.

  • If your furnace is vented at the side of the house, make sure to keep ice from storing in the vent and shovel the areas surrounding the vent.

 

A call to your local expert can keep your appliances operating efficiently for years to come. A professional will be able to inspect any possible issues and have the ability to solve them before they get worse. For more information, contact Progressive Heating and Air today at 770-253-2665, or schedule online!