Progressive Heating and Air Wins NCI’s 2018 Contractor of the Year Award

LOCAL HEATING AND AIR CONDITIONING COMPANY WINS NATIONAL AWARD

Progressive Heating and Air Conditioning of Newnan, GA was recently named Large Contractor of the Year by National Comfort Institute, Inc. (NCI) during their 2018 annual conference in Austin, TX. The High-Performance HVAC Summit 2018, was has held from March 4-6th. This award recognizes outstanding achievement in Performance-Based Contracting*, quality workmanship, and dedication to customer service. Companies in this award category achieve more than $4 million in sales annually.

NCI has two other Contractor of the Year categories that break out as follows:

  • Small – achieve under $1.5 million in sales annually
  • Medium– achieves between $1.6 million and $3.9 million in sales.

Progressive Heating and Air Conditioning is a contracting firm serving residential and commercial HVAC customers in and around the Newnan, Georgia area. Company Owner Greg Wallace says Progressive has 27 employees and fields 17 installation and service vehicles.

 

The 24-year-old company has experienced steady growth, even during the recent economic downturns faced in the U.S. in general and in Georgia in particular.

 

Wallace attributes the growth and success to a company-wide commitment to training and staying on the cutting edge. “If you want to serve your customers best, you must have training,” he says. He adds that Performance-Based Contracting™, as taught by NCI, is the key. “As the trainers at NCI always say, ‘if you don’t measure, you’re just guessing.’”

 

 

 

He adds, “Consumers deserve to receive the comfort and efficiency they are promised and pay for. What better way to provide that than through measured and verifiable proof. That is what NCI teaches. And that is what we practice.”

 

Rob Falke, president of NCI, presented Progressive’s award during the closing banquet of the High-Performance HVAC Summit. He explained that Greg Wallace and his team had “not only earned 75 NCI certifications, but they also strive to keep those certifications current. They are unified in their goal of continuous improvement and they share a common mission of providing customers the best service in the business.”

 

NCI selects its Contractors of the Year based on some very well-defined criteria:

  • The company must be in the process or already completed implementing Performance-Based testing as prescribed by the National Comfort Institute
  • The company must have in place or be in the process of having in place a Performance-Based business culture
  • The company must have a strong service department and must sell and maintain service agreements
  • As part of the Home Performance approach, the company must target HVAC system renovation sales in addition to equipment replacement sales
  • Training must be part of the company culture.

So why is this important to consumers? Why should they choose an NCI-certified contractor like Progressive Heating over other contracting firms? For the same reasons they choose:

  • A certified public accountant
  • A certified realtor
  • An AMA-certified doctor
  • A bar-certified lawyer.

In these professions, the designations come to people who have studied, tested, and achieved a level of competence that resulted in receiving a professional certification.

 

NCI-certified contractors have attended classes, learned how to use specialized tools and instruments, and are kept constantly up-to-date on the latest diagnostic and repair skills. An NCI-certified technician has passed a recognized testing process which validates his or her understanding of the technology and procedures used in this field. In addition, NCI monitors their certified contractors and requires recertification every two years.

 

THE NATIONAL COMFORT INSTITUTE (NCI) is the nation’s premier Performance-Based training, certification, and membership organization focused on helping heating, air conditioning, plumbing, and electrical contractors to grow their businesses and become more profitable. To date, the organization has trained and certified more than 25,000 industry professionals in a variety of disciplines including system diagnostics and design, indoor air quality, air balancing, carbon monoxide analysis, and combustion efficiency. To learn more, please visit the NCI website at http://www.nationalcomfortinstitute.com.

 

*NCI coined the phrase “Performance-Based Contracting™”, a unique approach to managing a contracting business through accountability and measurable results. During the past two decades, NCI has trained and certified more than 25,000 HVAC professionals.

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Preventative Maintenance Tips

It’s that time of year again in the South when the climate cannot make up its mind. One day we’ll be in a heat advisory, and the next it could be a cool, fall day. With the season changes, it may also be hard to check on your appliances and program your HVAC system.

When it comes to your heating and cooling system, there are some guidelines to assist you ease into the fall and winter seasons. First, by placing a programmable thermostat in your home, you can reduce the energy bills and raise the comfort level year round. A programmable thermostat will allow you to alter the temperature based on the time of day, according to your needs.

Another efficient method to save cash and maintain your heating and cooling system to operate effectively year round is with regular checkups on the appliances. Through servicing your HVAC on a regular basis, your local specialist can repair any minor problems with the system before they become larger, costly issues. At Progressive Heating and Air, we recommend having your system serviced at the end of each season.

 

Preventative Maintenance Tips for your HVAC System

Taking care of your home’s HVAC system does not have to be hard or expensive. Follow these preventive maintenance tips to help improve comfort and reduce energy costs:

  • Always keep the furnace filter clean. A filter that is clogged creates the heating system to perform harder, reducing its lifespan. Replacing the filter once a month in the winter is highly recommended.

  • Keep the exterior condenser clean. Ensure that no snow, leaves, shrubs or other debris is cleared away at all times.

  • If your furnace is vented at the side of the house, make sure to keep ice from storing in the vent and shovel the areas surrounding the vent.

 

A call to your local expert can keep your appliances operating efficiently for years to come. A professional will be able to inspect any possible issues and have the ability to solve them before they get worse. For more information, contact Progressive Heating and Air today at 770-253-2665, or schedule online!


3 Reasons to Change Your Furnace Filter More Often

Wondering why it’s so important to replace those filters? Check out the top three reasons why you should change furnace filters regularly:

1. Clean systems last longer

Dirt accumulates in filters over time, especially during summer and winter months when your heating and cooling systems are in peak use. Dirty build-up causes clogs in filters, and when air can’t pass through easily, the system must work harder, causing overheating. Overheating can cause serious damage, and may even result in needing to replace the furnace. Clogged filters can cause dirt to build up in other areas of the system as well, causing pollution and extra repairs that wouldn’t normally be necessary.

2. Reduce energy costs

Remember how we mentioned a clogged filter can cause your system to work harder? That means an increase in your energy usage. According to the Department of Energy, heating and cooling account for almost half of the average home’s utility bills! Replacing your air filter regularly means that fan motor doesn’t have to work as hard, and you won’t be blowing tons of money on unnecessary energy costs.

3. Healthy air

Poor indoor air quality can cause symptoms such as eye irritation, sneezing, dizziness, and respiratory problems. People suffering from asthma and allergies are significantly affected by poor indoor air quality. Homes with pets experience extra dirt and dander in the air. Changing the air filter in your furnace regularly will prevent dust, dirt, mold spores, soot, bacteria, and allergens from building up in the air inside your home.

The life of your furnace and the health and safety of your family depend on regular heating system maintenance. Changing your furnace filter is a very simple way to keep your indoor air clean and avoid costly repairs to your heating system.

Need to get in touch with us or schedule an appointment? Schedule online or call us at 770-253-2665 today!

Information courtesy of Pronto Air


Is Your HVAC System Under Warranty?

Warranties give most of us peace of mind when making a big purchase like a car, a home – even on an air conditioner. Let’s face it, your HVAC system is no small investment. But – same as a warranty on your car – lack of maintenance could is one major factor that could jeopardize your warranty. If you don’t have documentation that your system has been maintained according to manufacturer’s requirements, your necessary repairs may not be covered. This is especially true regarding home and extended warranties.

Another factor are parts ordered from the internet. Don’t do it! Only order parts and have them installed through a licensed contractor. Saving a few dollars on a part may void the entire warranty.

Lastly – keep a proof of purchase near the owners manual and warranty information so you can’t misplace it. Proof of purchase may be required if your system needs a repair done under warranty, and your current service provider did not install the job. Keep in mind, new systems must be installed by a licensed HVAC contractor – or the warranty for the entire system could also be null and void.

We are always hear for any questions you have. Before altering anything on your system, give us a call at 770-253-2665 – we can help!

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Mother Nature CAN Work for You

You may have noticed that some rooms will occasionally be hotter or cooler than others. Your upstairs bedroom may take longer to cool in the summer, or the kitchen may be chillier in the winter.

Don’t worry! There may not be anything wrong with your system. If your home is multi-level, you will naturally experience the effect of warm air rising to the upper level and cooler air falling to the lower. In addition, solar gain can cause temperatures to rise in certain rooms. This is definitely the case in rooms with west-facing windows during the late afternoon. Forces of nature are not the only factors that will raise your home’s indoor temperature. Cooking and showering will cause the humidity of your home to increase. Even without a raise in temperature, higher levels of humidity can cause you to feel warmer and uncomfortable.

While the laws of nature (and the law of teenagers taking long showers) may be out of your control, you can use your home’s ventilation system to improve the situation. By adjusting or closing registers that are too cool in summer or too warm in the winter, you can divert conditioned air to rooms where you need it the most. By making the laws of nature work for you, you should be able to achieve even, comfortable temperatures in every room of your home. If that does not do the trick, there may be some ventilation issues at play that deserve a closer look.

To schedule an appointment for our NATE certified service technician to come out, click here and get 10% off!

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Preventative Maintenance Is Important!

 

Preventative maintenance for your air conditioner is important. Inspecting the system to check for problems before they grow into major air conditioner malfunctions can save hundreds of dollars and periodic preventative maintenance for your air conditioner is a great way to accomplish that. Semi-annual preventative maintenance, or annual preventative maintenance, for your air conditioner by Progressive Heating & Air can go a long way in ensuring the effective operation of your air conditioner.
Progressive Heating & Air’s Preventative Maintenance Program will keep your air conditioner running at its peak performance and efficiency.

Spring-HVAC-Preventive-Maintenance

Inadequate preventative maintenance for your air conditioner is one of the chief causes of air conditioner malfunctions, poor performance and inefficiency. Like an automobile needs inexpensive periodic preventative maintenance to keep it running and to avoid costly repairs, your air conditioner requires periodic preventative maintenance. Neglecting preventative maintenance for your air conditioner may lead to a steady decline in the air conditioner’s performance as well as increased energy consumption and costs.  It is also important to point out that maintenance is required to keep your equipments warranties in good standing.

For more information about our service and what it covers, go here.

Give us a call, or schedule an appointment for maintenance here.


Help the Elderly Prepare for Summer Months

When you think of taking care of an aging parent or friend, the first thing that may come to mind is helping with meals, errands, doctors visits, etc. Those that have stepped into the shoes of being a caretaker understand that there is a lot more to it – you take on the responsibility of home maintenance and repairs – and specifically, the air conditioning system.

According to the Center for Disease Control, about 400 Americans die each year to heat related conditions, and nearly half f them are elderly. They are at greater risk for heat stress or stroke risk due to several factors.

  • Their bodies do not adjust as easily to sudden changes in temperature.
  • They are more likely to have medical conditions such as heart, lung and kidney disease. Other medical issues that increase their risk are high blood pressure and diabetes.
  • They may take medications that render them more susceptible to the heat. Some medications are known to inhibit perspiration which leaves them even more vulnerable in hot weather.
  • Age related dementia – they may simply forget to turn on the air conditioning, or may not realize if it is not functioning properly.
  • Isolation – some may not have friends or family members who check in on them regularly.
  • Cost – being on fixed incomes, some seniors may be reluctant to use the air conditioning, believing that the use of electric fans will be sufficient – and they are not. While possibly providing a breeze, they do nothing to eliminate the extreme humidity we face in Georgia.

The fact is, heat related illness and deaths are 100% preventable; and according to the CDC, air conditioning is the number one protective factor against heat related illness and death. So – making sure air conditioning systems are in good working order before the summer sets in order should be a top priority.