Progressive Heating and Air Wins NCI’s 2018 Contractor of the Year Award

LOCAL HEATING AND AIR CONDITIONING COMPANY WINS NATIONAL AWARD

Progressive Heating and Air Conditioning of Newnan, GA was recently named Large Contractor of the Year by National Comfort Institute, Inc. (NCI) during their 2018 annual conference in Austin, TX. The High-Performance HVAC Summit 2018, was has held from March 4-6th. This award recognizes outstanding achievement in Performance-Based Contracting*, quality workmanship, and dedication to customer service. Companies in this award category achieve more than $4 million in sales annually.

NCI has two other Contractor of the Year categories that break out as follows:

  • Small – achieve under $1.5 million in sales annually
  • Medium– achieves between $1.6 million and $3.9 million in sales.

Progressive Heating and Air Conditioning is a contracting firm serving residential and commercial HVAC customers in and around the Newnan, Georgia area. Company Owner Greg Wallace says Progressive has 27 employees and fields 17 installation and service vehicles.

 

The 24-year-old company has experienced steady growth, even during the recent economic downturns faced in the U.S. in general and in Georgia in particular.

 

Wallace attributes the growth and success to a company-wide commitment to training and staying on the cutting edge. “If you want to serve your customers best, you must have training,” he says. He adds that Performance-Based Contracting™, as taught by NCI, is the key. “As the trainers at NCI always say, ‘if you don’t measure, you’re just guessing.’”

 

 

 

He adds, “Consumers deserve to receive the comfort and efficiency they are promised and pay for. What better way to provide that than through measured and verifiable proof. That is what NCI teaches. And that is what we practice.”

 

Rob Falke, president of NCI, presented Progressive’s award during the closing banquet of the High-Performance HVAC Summit. He explained that Greg Wallace and his team had “not only earned 75 NCI certifications, but they also strive to keep those certifications current. They are unified in their goal of continuous improvement and they share a common mission of providing customers the best service in the business.”

 

NCI selects its Contractors of the Year based on some very well-defined criteria:

  • The company must be in the process or already completed implementing Performance-Based testing as prescribed by the National Comfort Institute
  • The company must have in place or be in the process of having in place a Performance-Based business culture
  • The company must have a strong service department and must sell and maintain service agreements
  • As part of the Home Performance approach, the company must target HVAC system renovation sales in addition to equipment replacement sales
  • Training must be part of the company culture.

So why is this important to consumers? Why should they choose an NCI-certified contractor like Progressive Heating over other contracting firms? For the same reasons they choose:

  • A certified public accountant
  • A certified realtor
  • An AMA-certified doctor
  • A bar-certified lawyer.

In these professions, the designations come to people who have studied, tested, and achieved a level of competence that resulted in receiving a professional certification.

 

NCI-certified contractors have attended classes, learned how to use specialized tools and instruments, and are kept constantly up-to-date on the latest diagnostic and repair skills. An NCI-certified technician has passed a recognized testing process which validates his or her understanding of the technology and procedures used in this field. In addition, NCI monitors their certified contractors and requires recertification every two years.

 

THE NATIONAL COMFORT INSTITUTE (NCI) is the nation’s premier Performance-Based training, certification, and membership organization focused on helping heating, air conditioning, plumbing, and electrical contractors to grow their businesses and become more profitable. To date, the organization has trained and certified more than 25,000 industry professionals in a variety of disciplines including system diagnostics and design, indoor air quality, air balancing, carbon monoxide analysis, and combustion efficiency. To learn more, please visit the NCI website at http://www.nationalcomfortinstitute.com.

 

*NCI coined the phrase “Performance-Based Contracting™”, a unique approach to managing a contracting business through accountability and measurable results. During the past two decades, NCI has trained and certified more than 25,000 HVAC professionals.

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Save $$

As the weather turns chilly, improve your home’s comfort, and save energy and money all while doing a good thing for the environment. By using energy efficiently at home, you not only lower your energy bills, but prevent air pollution too. Here are ways to save, offered by the ENERGY STAR program at the U.S. Environmental Protection Agency.

1. Know the Facts – The average family spends $1,500 a year on energy bills, with nearly half of that spent on heating and cooling. Energy-efficient heating and cooling equipment, installed alongside a well-sealed duct system, can save as much as 20 percent on annual energy costs.
2. Keep it Clean – A dirty air filter can increase your energy costs and lead to early equipment failure. Clean or change the air filter in your heating and cooling system regularly. Also, have your equipment checked seasonally to make sure it’s operating efficiently and safely – check-ups can identify problems early. Dirt and neglect are the #1 causes of system failure.
3. Bundle Up – Hidden gaps and cracks in a home can add up to as much airflow as an open window. When heat escapes, your system must work harder and you use more energy. Home Sealing can improve your home “envelope” – the outer walls, ceiling, windows and floors — and
can save up to 10 percent in energy costs. Start by sealing air leaks and adding insulation, while paying special attention to your attic and basement, where the biggest gaps and cracks are often found. If replacing windows, choose ENERGY STAR qualified ones.
4. Tighten Your Ducts – If you have a forced air furnace or heat pump, then a duct system is responsible for circulating warm air throughout your home. Leaky ducts can reduce your system’s overall efficiency by 20 percent, causing your equipment to work harder than necessary to keep you comfortable. Ask your HVAC contractor about improving your ducts.
5. Don’t Oversize – When replacing old equipment, make sure your new equipment is properly sized for your home. An oversized system will cost more to buy and operate and will cycle on and off too frequently, reducing your comfort and leading to early system failures and repair costs. Correct sizing will ensure that your equipment works efficiently. Make sure your HVAC contractor uses Manual J or an equivalent sizing tool to determine what’s right for your home.
6. Consult a Professional – Find an experienced, licensed contractor before embarking on any heating and cooling overhaul. Visit http://www.natex.orq to find a contractor whose technicians are certified by NATE (North American Technician Excellence), the leading industry-supported testing and certification program.
7. Shop Smart – If your heating equipment has not been regularly maintained and is 15 years or older, it’s probably time for a more efficient replacement. Ask for an ENERGY STAR when buying the following equipment:

  • Furnaces – Old furnaces cost more to operate per year than new, ENERGY STAR qualified models that are 15 percent more efficient than standard models.
  • Boilers – An ENERGY STAR qualified boiler uses features like electric ignition and new combustion technologies that extract more heat from the same amount of fuel, to be seven percent more energy-efficient.
  • Heat Pumps – When installed in a home with a well-sealed envelope, heat pumps provide great value and comfort for your energy dollar. An ENERGY STAR qualified geothermal heat pump is 30 percent more efficient than comparable new equipment and can save you as much as $400 annually. A qualified electric heat pump is 20 percent more efficient.
  • Programmable Thermostats – Regulate your home’s temperature with four programmable settings and you can save about $100 annually on your energy bills.

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Source: ENERGY STAR


Is Your HVAC System Under Warranty?

Warranties give most of us peace of mind when making a big purchase like a car, a home – even on an air conditioner. Let’s face it, your HVAC system is no small investment. But – same as a warranty on your car – lack of maintenance could is one major factor that could jeopardize your warranty. If you don’t have documentation that your system has been maintained according to manufacturer’s requirements, your necessary repairs may not be covered. This is especially true regarding home and extended warranties.

Another factor are parts ordered from the internet. Don’t do it! Only order parts and have them installed through a licensed contractor. Saving a few dollars on a part may void the entire warranty.

Lastly – keep a proof of purchase near the owners manual and warranty information so you can’t misplace it. Proof of purchase may be required if your system needs a repair done under warranty, and your current service provider did not install the job. Keep in mind, new systems must be installed by a licensed HVAC contractor – or the warranty for the entire system could also be null and void.

We are always hear for any questions you have. Before altering anything on your system, give us a call at 770-253-2665 – we can help!

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Critical for Air Conditioning

Preventive maintenance is critical to a well functioning HVAC units.

Preventative Maintenance offers many benefits such as:

  • Increasing the life span of the HVAC unit.
  • Lowering the cooling and heating bills.
  • Cleaning the interior air creating a comfortable environment for the building occupants.

Replacing HVAC filters is critical to clean air because the air filters clean out air pollutants such as molds, skin cells, and allergens. It is important to visually inspect HVAC filters ever 1 to 6 months to make sure the filters are not blocked.

A little bit of techie talk made simple:

ASHRAE standard is used to rate HVAC filters capacity to filter out air borne pollutants, the ASHRAE standard assigns MERV rating to filters based on their efficiency. The higher the MERV rating the more efficient the filter is. Generally when you want to buy a filter, it is best to get a filter with a MERV rating of 11 +.


What Are The Most Common Indoor Air Pollutants?

In Georgia, people may not think about air quality as much during the winter due to the lack of outdoor air pollutants…but what bout inside? Have you ever thought about how dry and scratchy the air is inside when it’s cold outside? Dry air can have several problems including drying out your wood floors and furniture as well as making it difficult to breathe, especially for people with allergies and asthma. Being indoors with almost no ventilation can cause many issues. From spring to summer, you can keep windows open to maintain good ventilation, and you stay outside a lot more. During the winter, windows stay shut to keep the cold air out, and you stay inside most of the day.

The most common indoor air pollutants include:

Biological pollutants [pet dander, mites, mold, etc.] are harmful because people can be allergic to just one or several of them – and being inside with them makes everything worse.

Dust can be easily prevented by a strong air filter.

Combustion gases [like those that come from a gas furnace or stove] are normally vented harmlessly outside but can be deadly if they leak into your home.

Tobacco smoke can get inside even if you smoke outside, mainly carbon monoxide and formaldehyde.

Pesticides and chemicals can come from all over the place. Fumes from spray for bugs over the summer, air fresheners and cleaning products can contribute to your indoor air quality issues.

Some things you can do to improve your indoor air quality in the winter:

  • Make sure your filters are fresh and clean. Air filters are designed to trap indoor air pollutants before they can escape into your air. They fill up much faster in the winter. Make sure to replace them monthly.
  • If your air is pretty dry inside, check into a humidifier.

Call us at 770-253-2665 for more information, or visit out website at http://www.progressiveac.com.


Benefits of Gas Heating

Gas furnaces use natural gas to power the heat source for a building’s heater. A gas furnace has a higher running temperature than many other heating sources such as electric. The average running temperature of a gas furnace is around 125 to 140 degrees F. Gas furnaces can either be installed as a floor or wall unit. Usually the structure and ductwork in the house determine which system should be used. Gas furnaces are unique because they use external air for combustion and venting.

A higher running temperature ensures that houses are kept warmer and at a more consistent temperature. The ability to offer a consistent heat can also cut down on operation costs and heating bills. Gas furnaces also have a longer lifespan than most electric furnaces. This means that the yearly cost of owning a gas furnace is more economical than owning an electric furnace. Repairs and maintenance on a gas furnace are also less expensive than electric.

The cost of gas furnaces can vary by model, type and location. Additional factors such as the age of the unit, the installation costs, the price of natural gas and how cold your geographic location is can also affect the final cost of a gas furnace.

While there are many benefits to owning a gas furnace, there are also some drawbacks. The price of natural gas is not a steady price, and the fluctuation of gas prices can cause gas furnace operation costs to skyrocket during peak times of use. Natural gas can also leak causing fires or inhalation sickness.

Each gas furnace has many of the same components. Gas furnaces operate through the use of combustion air intakes. Gas furnaces use gas to fuel the small burner flame that heats the air. Each furnace also has an intake and exit vent to keep the fire lit and to provide ventilation for the system. A motor is included to push and pull the heated air to heat exchangers and into the air duct system to heat the entire house. Air filters are important to keep dust and other particles out of the system which can cause fires and blockage to the valves.


Why A Furnace Tuneup Is So Important

Having annual maintenance performed on your furnace is more about peace of mind than anything else. When done properly, maintaining your system will save you money on energy bills, prolong the life of your equipment and protect your overall investment. Heating and air conditioning systems are very expensive. With preventative maintenance, problems can be discovered before serious damage is done. Not only that, issues can be discovered and dealt with instead of your unit breaking down in the middle of winter. You take your car for regular oil changes and tune-ups so you won’t have a break-down when you need it…sound familiar? Your  heater is similar to this.

Considering how we Georgian’s can’t STAND the cold weather – this maintenance should be right up there with your most important ‘to-dos’.

Our maintenance includes, but is not limited to the following points:

  • Cleaning and adjusting the burner assembly
  • Setting the burners for proper combustion and ignition
  • Cleaning the ignition assembly
  • Checking and cleaning heat exchanger or elements
  • Monitor the flue draft
  • Check gas pressure
  • Cleaning furnace housing
  • Change standard size air filter

Once the maintenance on your furnace is complete, the air quality in your home should improve. Since the furnace won’t have to struggle as hard, money will be saved on the energy bill.

Give Progressive Heating and Air a call today at 770-253-2665 to schedule your fall heating maintenance. Busy? You can also go online and schedule an appointment at your convenience.

We have been serving Coweta and Fayette counties since 1994!