LOCAL HEATING AND AIR CONDITIONING COMPANY WINS NATIONAL AWARD
Progressive Heating and Air Conditioning of Newnan, GA was recently named Large Contractor of the Year by National Comfort Institute, Inc. (NCI) during their 2018 annual conference in Austin, TX. The High-Performance HVAC Summit 2018, was has held from March 4-6th. This award recognizes outstanding achievement in Performance-Based Contracting*, quality workmanship, and dedication to customer service. Companies in this award category achieve more than $4 million in sales annually.
NCI has two other Contractor of the Year categories that break out as follows:
- Small – achieve under $1.5 million in sales annually
- Medium– achieves between $1.6 million and $3.9 million in sales.
Progressive Heating and Air Conditioning is a contracting firm serving residential and commercial HVAC customers in and around the Newnan, Georgia area. Company Owner Greg Wallace says Progressive has 27 employees and fields 17 installation and service vehicles.
The 24-year-old company has experienced steady growth, even during the recent economic downturns faced in the U.S. in general and in Georgia in particular.
Wallace attributes the growth and success to a company-wide commitment to training and staying on the cutting edge. “If you want to serve your customers best, you must have training,” he says. He adds that Performance-Based Contracting™, as taught by NCI, is the key. “As the trainers at NCI always say, ‘if you don’t measure, you’re just guessing.’”
He adds, “Consumers deserve to receive the comfort and efficiency they are promised and pay for. What better way to provide that than through measured and verifiable proof. That is what NCI teaches. And that is what we practice.”
Rob Falke, president of NCI, presented Progressive’s award during the closing banquet of the High-Performance HVAC Summit. He explained that Greg Wallace and his team had “not only earned 75 NCI certifications, but they also strive to keep those certifications current. They are unified in their goal of continuous improvement and they share a common mission of providing customers the best service in the business.”
NCI selects its Contractors of the Year based on some very well-defined criteria:
- The company must be in the process or already completed implementing Performance-Based testing as prescribed by the National Comfort Institute
- The company must have in place or be in the process of having in place a Performance-Based business culture
- The company must have a strong service department and must sell and maintain service agreements
- As part of the Home Performance approach, the company must target HVAC system renovation sales in addition to equipment replacement sales
- Training must be part of the company culture.
So why is this important to consumers? Why should they choose an NCI-certified contractor like Progressive Heating over other contracting firms? For the same reasons they choose:
- A certified public accountant
- A certified realtor
- An AMA-certified doctor
- A bar-certified lawyer.
In these professions, the designations come to people who have studied, tested, and achieved a level of competence that resulted in receiving a professional certification.
NCI-certified contractors have attended classes, learned how to use specialized tools and instruments, and are kept constantly up-to-date on the latest diagnostic and repair skills. An NCI-certified technician has passed a recognized testing process which validates his or her understanding of the technology and procedures used in this field. In addition, NCI monitors their certified contractors and requires recertification every two years.
THE NATIONAL COMFORT INSTITUTE (NCI) is the nation’s premier Performance-Based training, certification, and membership organization focused on helping heating, air conditioning, plumbing, and electrical contractors to grow their businesses and become more profitable. To date, the organization has trained and certified more than 25,000 industry professionals in a variety of disciplines including system diagnostics and design, indoor air quality, air balancing, carbon monoxide analysis, and combustion efficiency. To learn more, please visit the NCI website at http://www.nationalcomfortinstitute.com.
*NCI coined the phrase “Performance-Based Contracting™”, a unique approach to managing a contracting business through accountability and measurable results. During the past two decades, NCI has trained and certified more than 25,000 HVAC professionals.
Preventative, She-mentative….why should I bother with it beforehand? There’s no point in fixing something that isn’t broken!
Hmmmm….weeeelll, let’s talk about that one. Why be proactive and preventative?
Reactive – allow the HVAC system to operate at less than peak efficiency for awhile, until it breaks, then replace or fix it as an emergency (and higher cost).
Proactive – participate in our HVAC preventative maintenance program.
Which type of person are you?
Hint: If you change the oil in your car or truck regularly then you are a proactive person.
Check out what we do here. Don’t wait until everyone else’s breaks down….you know it’s going to get hot sooner than later!
Lastly, and CERTAINLY not least – Rheem Cashback – rebates just for you.
Rheem is offering an instant and effortless rebate that makes it easier than ever to keep your home comfortable all year long. From March 15th to June 15th, you can save up to $1,200 on select Rheem heating and cooling systems or individual unit components.
- Up to $1,200 on straight cool/gas systems
- Up to $1,000 on Heat Pump systems
- Up to $1,000 on Package systems
- Up to $200 on air handlers
- $25 on select accessories
Make your home comfortable in every season with a top-rated Rheem heating or cooling solution. And with new comfort comes big savings! This spring you can take advantage of immediate cash back with a Rheem Instant Rebate.
When you purchase an eligible Rheem system or any individual unit component, you save on the spot!
There’s no paperwork for you to fill out and nothing to put in the mail. And with this rebate, there’s no waiting and wondering about when you will receive a check. Your savings are immediate – and your contractor takes care of everything. Easy!
For more information, CALL US at 770-253-2665, or visit Rheem.com
Your HVAC system is important, and most of the information out there has to do with maintaining, servicing and replacing that equipment. One thing we don’t think about very often has to do with our registers and return air grilles. Your heating and air conditioning system relies on their efficiency.
Each room in your home should have a supply and return air register. Some homes were not designed this way, so if this is the case in your home, there should be a space under the door so that airflow can circulate out of the room to find its way to a return air register. The best case scenario would be to have them installed.
To make sure of your efficiency during the cooling season, your home should have high registers. They draw the hot air that rises to the ceiling back into the system to repeat the cycle. Without high registers, cooler air will be drawn back to the system, and rooms will be left with warm air at the ceiling. In a two story home, having high level registers installed on the second floor will increase comfort and energy savings dramatically and significantly boost comfort and savings.
For the most comfort, supply registers should be installed on outer walls and under windows, whereas return registers are ideally located on inside walls. If your home’s supply and return registers are too close to each other, it’s likely that air cannot circulate appropriately, because the return register will quickly bring supply air back into the ductwork.
For more info, email us at email@example.com, or call our office to speak with someone that would be glad to help at 770-253-2665.
Part six of our commonly asked questions series – furnace replacement questions.
The guy who fixed my parents furnace said “They don’t make them like that anymore, that furnace will last forever – you don’t need to change it.” Is this true?
– That person is probably right! We could make it run forever…providing you are willing to take the chance that parts are available for the older furnace and you’re willing to withstand the cold until a repairman can fix you up. The question that I have is: Are you comfortable in your home in every room, every floor? Are you happy with the noise level of your furnace? Are you happy with your utility bill in the winter while your furnace is running?
Most of today’s furnaces deliver an even, consistent flow of heated air to eliminate hot and cold spots throughout the home. Nearly continuous operation at very low speed means little sound from fewer start-up cycles. Some of the same technology that makes these furnaces so quiet makes them very efficient all year long. Low electrical combined with 96% combustion efficiency makes this choice much clearer.
What are the differences between mid efficient furnaces and high efficient furnaces? Are there ‘real’ savings and how does the price vary?
– Mid-efficient furnaces are in most cases eighty percent efficient. To translate, every dollar that you spend on gas, eighty cents is used to heat your house, twenty cents goes out the chimney. A high-efficient furnace is ninety-four percent efficient, ninety-four cents is spent on heating and only six cents goes out the chimney. 🙂
Mid-efficient furnaces draw air from the house to provide oxygen to the burner. This is accomplished by a power exhauster, drawing anywhere from 150 cfm [cubic ft of air per minute] to 200 cfm. This is warm air you have already paid to heat. A high efficient furnace has intake and exhaust piping directly to and from the outside. Therefore air is not taken from the house to provide oxygen to the burner. The payback on a hi-efficient over a mid-efficient would be less than two years in most cases.
What can I do to control the humidity levels in my home?
– Humidity levels can be reduced by using a variable speed furnace as part of your HVAC system. Variable speed units run longer, at lower speeds, allowing air to constantly circulate against the cooling coil and remove more moisture. Variable-speed motors also use less electricity than regular motors, reducing your energy costs.
Considering our local weather, we believe it is going to be a long summer. We want you your home to be as comfortable as possible. Do you have dry air in your home? Here’s a little information on a Humidifier we install from Honywell:
|TrueSTEAM™ Humidification System