Progressive Heating and Air Wins NCI’s 2018 Contractor of the Year Award

LOCAL HEATING AND AIR CONDITIONING COMPANY WINS NATIONAL AWARD

Progressive Heating and Air Conditioning of Newnan, GA was recently named Large Contractor of the Year by National Comfort Institute, Inc. (NCI) during their 2018 annual conference in Austin, TX. The High-Performance HVAC Summit 2018, was has held from March 4-6th. This award recognizes outstanding achievement in Performance-Based Contracting*, quality workmanship, and dedication to customer service. Companies in this award category achieve more than $4 million in sales annually.

NCI has two other Contractor of the Year categories that break out as follows:

  • Small – achieve under $1.5 million in sales annually
  • Medium– achieves between $1.6 million and $3.9 million in sales.

Progressive Heating and Air Conditioning is a contracting firm serving residential and commercial HVAC customers in and around the Newnan, Georgia area. Company Owner Greg Wallace says Progressive has 27 employees and fields 17 installation and service vehicles.

 

The 24-year-old company has experienced steady growth, even during the recent economic downturns faced in the U.S. in general and in Georgia in particular.

 

Wallace attributes the growth and success to a company-wide commitment to training and staying on the cutting edge. “If you want to serve your customers best, you must have training,” he says. He adds that Performance-Based Contracting™, as taught by NCI, is the key. “As the trainers at NCI always say, ‘if you don’t measure, you’re just guessing.’”

 

 

 

He adds, “Consumers deserve to receive the comfort and efficiency they are promised and pay for. What better way to provide that than through measured and verifiable proof. That is what NCI teaches. And that is what we practice.”

 

Rob Falke, president of NCI, presented Progressive’s award during the closing banquet of the High-Performance HVAC Summit. He explained that Greg Wallace and his team had “not only earned 75 NCI certifications, but they also strive to keep those certifications current. They are unified in their goal of continuous improvement and they share a common mission of providing customers the best service in the business.”

 

NCI selects its Contractors of the Year based on some very well-defined criteria:

  • The company must be in the process or already completed implementing Performance-Based testing as prescribed by the National Comfort Institute
  • The company must have in place or be in the process of having in place a Performance-Based business culture
  • The company must have a strong service department and must sell and maintain service agreements
  • As part of the Home Performance approach, the company must target HVAC system renovation sales in addition to equipment replacement sales
  • Training must be part of the company culture.

So why is this important to consumers? Why should they choose an NCI-certified contractor like Progressive Heating over other contracting firms? For the same reasons they choose:

  • A certified public accountant
  • A certified realtor
  • An AMA-certified doctor
  • A bar-certified lawyer.

In these professions, the designations come to people who have studied, tested, and achieved a level of competence that resulted in receiving a professional certification.

 

NCI-certified contractors have attended classes, learned how to use specialized tools and instruments, and are kept constantly up-to-date on the latest diagnostic and repair skills. An NCI-certified technician has passed a recognized testing process which validates his or her understanding of the technology and procedures used in this field. In addition, NCI monitors their certified contractors and requires recertification every two years.

 

THE NATIONAL COMFORT INSTITUTE (NCI) is the nation’s premier Performance-Based training, certification, and membership organization focused on helping heating, air conditioning, plumbing, and electrical contractors to grow their businesses and become more profitable. To date, the organization has trained and certified more than 25,000 industry professionals in a variety of disciplines including system diagnostics and design, indoor air quality, air balancing, carbon monoxide analysis, and combustion efficiency. To learn more, please visit the NCI website at http://www.nationalcomfortinstitute.com.

 

*NCI coined the phrase “Performance-Based Contracting™”, a unique approach to managing a contracting business through accountability and measurable results. During the past two decades, NCI has trained and certified more than 25,000 HVAC professionals.

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Preventative Maintenance Tips

It’s that time of year again in the South when the climate cannot make up its mind. One day we’ll be in a heat advisory, and the next it could be a cool, fall day. With the season changes, it may also be hard to check on your appliances and program your HVAC system.

When it comes to your heating and cooling system, there are some guidelines to assist you ease into the fall and winter seasons. First, by placing a programmable thermostat in your home, you can reduce the energy bills and raise the comfort level year round. A programmable thermostat will allow you to alter the temperature based on the time of day, according to your needs.

Another efficient method to save cash and maintain your heating and cooling system to operate effectively year round is with regular checkups on the appliances. Through servicing your HVAC on a regular basis, your local specialist can repair any minor problems with the system before they become larger, costly issues. At Progressive Heating and Air, we recommend having your system serviced at the end of each season.

 

Preventative Maintenance Tips for your HVAC System

Taking care of your home’s HVAC system does not have to be hard or expensive. Follow these preventive maintenance tips to help improve comfort and reduce energy costs:

  • Always keep the furnace filter clean. A filter that is clogged creates the heating system to perform harder, reducing its lifespan. Replacing the filter once a month in the winter is highly recommended.

  • Keep the exterior condenser clean. Ensure that no snow, leaves, shrubs or other debris is cleared away at all times.

  • If your furnace is vented at the side of the house, make sure to keep ice from storing in the vent and shovel the areas surrounding the vent.

 

A call to your local expert can keep your appliances operating efficiently for years to come. A professional will be able to inspect any possible issues and have the ability to solve them before they get worse. For more information, contact Progressive Heating and Air today at 770-253-2665, or schedule online!


Meet Management at PHAC!


3 Reasons to Change Your Furnace Filter More Often

Wondering why it’s so important to replace those filters? Check out the top three reasons why you should change furnace filters regularly:

1. Clean systems last longer

Dirt accumulates in filters over time, especially during summer and winter months when your heating and cooling systems are in peak use. Dirty build-up causes clogs in filters, and when air can’t pass through easily, the system must work harder, causing overheating. Overheating can cause serious damage, and may even result in needing to replace the furnace. Clogged filters can cause dirt to build up in other areas of the system as well, causing pollution and extra repairs that wouldn’t normally be necessary.

2. Reduce energy costs

Remember how we mentioned a clogged filter can cause your system to work harder? That means an increase in your energy usage. According to the Department of Energy, heating and cooling account for almost half of the average home’s utility bills! Replacing your air filter regularly means that fan motor doesn’t have to work as hard, and you won’t be blowing tons of money on unnecessary energy costs.

3. Healthy air

Poor indoor air quality can cause symptoms such as eye irritation, sneezing, dizziness, and respiratory problems. People suffering from asthma and allergies are significantly affected by poor indoor air quality. Homes with pets experience extra dirt and dander in the air. Changing the air filter in your furnace regularly will prevent dust, dirt, mold spores, soot, bacteria, and allergens from building up in the air inside your home.

The life of your furnace and the health and safety of your family depend on regular heating system maintenance. Changing your furnace filter is a very simple way to keep your indoor air clean and avoid costly repairs to your heating system.

Need to get in touch with us or schedule an appointment? Schedule online or call us at 770-253-2665 today!

Information courtesy of Pronto Air


Tips on Home Cooling

Buying a bigger room air conditioner won’t necessarily make you feel more comfortable during the hot summer months. In fact, a room air conditioner that’s too big for the area it is supposed to cool will perform less efficiently and less effectively than a smaller, properly sized unit. The reason: an oversized unit will cool the room(s) to the thermostat set-point before proper dehumidification occurs, making the area feel “clammy” and uncomfortable. Central air-conditioning systems need to be sized by professionals. Explore our Energy Saver 101 infographic on home cooling to learn how an air conditioner works.

Progressive Heating and Air

If you have a central air system in your home, set the fan to shut off at the same time as the compressor, which is usually done by setting the “auto” mode on the fan setting. In other words, don’t use the system’s central fan to provide air circulation — use circulating fans in individual rooms.

Instead of air-conditioning, consider installing a whole-house fan. Whole-house fans work in many climates and help cool your home by pulling cool air through the house and exhausting warm air through the attic. Use the fan most effectively to cool down your house during cooler times of the day: your home will stay cooler through the hotter times of the day without using the fan.

Cooling Tips

  • Set your thermostat at as high a temperature as comfortably possible in the summer, and ensure humidity control if needed. The smaller the difference between the indoor and outdoor temperatures, the lower your overall cooling bill will be.
  • Avoid setting your thermostat at a colder setting than normal when you turn on your air conditioner. It will not cool your home any faster and could result in excessive cooling and, therefore, unnecessary expense.
  • Consider using an interior fan along with your window air conditioner to spread the cooled air through your home without greatly increasing your power use.
  • Avoid placing appliances that give off heat such as lamps or TVs near a thermostat.

Information courtesy of the US Dept of Energy


Save $$

As the weather turns chilly, improve your home’s comfort, and save energy and money all while doing a good thing for the environment. By using energy efficiently at home, you not only lower your energy bills, but prevent air pollution too. Here are ways to save, offered by the ENERGY STAR program at the U.S. Environmental Protection Agency.

1. Know the Facts – The average family spends $1,500 a year on energy bills, with nearly half of that spent on heating and cooling. Energy-efficient heating and cooling equipment, installed alongside a well-sealed duct system, can save as much as 20 percent on annual energy costs.
2. Keep it Clean – A dirty air filter can increase your energy costs and lead to early equipment failure. Clean or change the air filter in your heating and cooling system regularly. Also, have your equipment checked seasonally to make sure it’s operating efficiently and safely – check-ups can identify problems early. Dirt and neglect are the #1 causes of system failure.
3. Bundle Up – Hidden gaps and cracks in a home can add up to as much airflow as an open window. When heat escapes, your system must work harder and you use more energy. Home Sealing can improve your home “envelope” – the outer walls, ceiling, windows and floors — and
can save up to 10 percent in energy costs. Start by sealing air leaks and adding insulation, while paying special attention to your attic and basement, where the biggest gaps and cracks are often found. If replacing windows, choose ENERGY STAR qualified ones.
4. Tighten Your Ducts – If you have a forced air furnace or heat pump, then a duct system is responsible for circulating warm air throughout your home. Leaky ducts can reduce your system’s overall efficiency by 20 percent, causing your equipment to work harder than necessary to keep you comfortable. Ask your HVAC contractor about improving your ducts.
5. Don’t Oversize – When replacing old equipment, make sure your new equipment is properly sized for your home. An oversized system will cost more to buy and operate and will cycle on and off too frequently, reducing your comfort and leading to early system failures and repair costs. Correct sizing will ensure that your equipment works efficiently. Make sure your HVAC contractor uses Manual J or an equivalent sizing tool to determine what’s right for your home.
6. Consult a Professional – Find an experienced, licensed contractor before embarking on any heating and cooling overhaul. Visit http://www.natex.orq to find a contractor whose technicians are certified by NATE (North American Technician Excellence), the leading industry-supported testing and certification program.
7. Shop Smart – If your heating equipment has not been regularly maintained and is 15 years or older, it’s probably time for a more efficient replacement. Ask for an ENERGY STAR when buying the following equipment:

  • Furnaces – Old furnaces cost more to operate per year than new, ENERGY STAR qualified models that are 15 percent more efficient than standard models.
  • Boilers – An ENERGY STAR qualified boiler uses features like electric ignition and new combustion technologies that extract more heat from the same amount of fuel, to be seven percent more energy-efficient.
  • Heat Pumps – When installed in a home with a well-sealed envelope, heat pumps provide great value and comfort for your energy dollar. An ENERGY STAR qualified geothermal heat pump is 30 percent more efficient than comparable new equipment and can save you as much as $400 annually. A qualified electric heat pump is 20 percent more efficient.
  • Programmable Thermostats – Regulate your home’s temperature with four programmable settings and you can save about $100 annually on your energy bills.

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Source: ENERGY STAR


Is Your HVAC System Under Warranty?

Warranties give most of us peace of mind when making a big purchase like a car, a home – even on an air conditioner. Let’s face it, your HVAC system is no small investment. But – same as a warranty on your car – lack of maintenance could is one major factor that could jeopardize your warranty. If you don’t have documentation that your system has been maintained according to manufacturer’s requirements, your necessary repairs may not be covered. This is especially true regarding home and extended warranties.

Another factor are parts ordered from the internet. Don’t do it! Only order parts and have them installed through a licensed contractor. Saving a few dollars on a part may void the entire warranty.

Lastly – keep a proof of purchase near the owners manual and warranty information so you can’t misplace it. Proof of purchase may be required if your system needs a repair done under warranty, and your current service provider did not install the job. Keep in mind, new systems must be installed by a licensed HVAC contractor – or the warranty for the entire system could also be null and void.

We are always hear for any questions you have. Before altering anything on your system, give us a call at 770-253-2665 – we can help!

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