Progressive Heating and Air Wins NCI’s 2018 Contractor of the Year Award

LOCAL HEATING AND AIR CONDITIONING COMPANY WINS NATIONAL AWARD

Progressive Heating and Air Conditioning of Newnan, GA was recently named Large Contractor of the Year by National Comfort Institute, Inc. (NCI) during their 2018 annual conference in Austin, TX. The High-Performance HVAC Summit 2018, was has held from March 4-6th. This award recognizes outstanding achievement in Performance-Based Contracting*, quality workmanship, and dedication to customer service. Companies in this award category achieve more than $4 million in sales annually.

NCI has two other Contractor of the Year categories that break out as follows:

  • Small – achieve under $1.5 million in sales annually
  • Medium– achieves between $1.6 million and $3.9 million in sales.

Progressive Heating and Air Conditioning is a contracting firm serving residential and commercial HVAC customers in and around the Newnan, Georgia area. Company Owner Greg Wallace says Progressive has 27 employees and fields 17 installation and service vehicles.

 

The 24-year-old company has experienced steady growth, even during the recent economic downturns faced in the U.S. in general and in Georgia in particular.

 

Wallace attributes the growth and success to a company-wide commitment to training and staying on the cutting edge. “If you want to serve your customers best, you must have training,” he says. He adds that Performance-Based Contracting™, as taught by NCI, is the key. “As the trainers at NCI always say, ‘if you don’t measure, you’re just guessing.’”

 

 

 

He adds, “Consumers deserve to receive the comfort and efficiency they are promised and pay for. What better way to provide that than through measured and verifiable proof. That is what NCI teaches. And that is what we practice.”

 

Rob Falke, president of NCI, presented Progressive’s award during the closing banquet of the High-Performance HVAC Summit. He explained that Greg Wallace and his team had “not only earned 75 NCI certifications, but they also strive to keep those certifications current. They are unified in their goal of continuous improvement and they share a common mission of providing customers the best service in the business.”

 

NCI selects its Contractors of the Year based on some very well-defined criteria:

  • The company must be in the process or already completed implementing Performance-Based testing as prescribed by the National Comfort Institute
  • The company must have in place or be in the process of having in place a Performance-Based business culture
  • The company must have a strong service department and must sell and maintain service agreements
  • As part of the Home Performance approach, the company must target HVAC system renovation sales in addition to equipment replacement sales
  • Training must be part of the company culture.

So why is this important to consumers? Why should they choose an NCI-certified contractor like Progressive Heating over other contracting firms? For the same reasons they choose:

  • A certified public accountant
  • A certified realtor
  • An AMA-certified doctor
  • A bar-certified lawyer.

In these professions, the designations come to people who have studied, tested, and achieved a level of competence that resulted in receiving a professional certification.

 

NCI-certified contractors have attended classes, learned how to use specialized tools and instruments, and are kept constantly up-to-date on the latest diagnostic and repair skills. An NCI-certified technician has passed a recognized testing process which validates his or her understanding of the technology and procedures used in this field. In addition, NCI monitors their certified contractors and requires recertification every two years.

 

THE NATIONAL COMFORT INSTITUTE (NCI) is the nation’s premier Performance-Based training, certification, and membership organization focused on helping heating, air conditioning, plumbing, and electrical contractors to grow their businesses and become more profitable. To date, the organization has trained and certified more than 25,000 industry professionals in a variety of disciplines including system diagnostics and design, indoor air quality, air balancing, carbon monoxide analysis, and combustion efficiency. To learn more, please visit the NCI website at http://www.nationalcomfortinstitute.com.

 

*NCI coined the phrase “Performance-Based Contracting™”, a unique approach to managing a contracting business through accountability and measurable results. During the past two decades, NCI has trained and certified more than 25,000 HVAC professionals.

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Is Your HVAC System Under Warranty?

Warranties give most of us peace of mind when making a big purchase like a car, a home – even on an air conditioner. Let’s face it, your HVAC system is no small investment. But – same as a warranty on your car – lack of maintenance could is one major factor that could jeopardize your warranty. If you don’t have documentation that your system has been maintained according to manufacturer’s requirements, your necessary repairs may not be covered. This is especially true regarding home and extended warranties.

Another factor are parts ordered from the internet. Don’t do it! Only order parts and have them installed through a licensed contractor. Saving a few dollars on a part may void the entire warranty.

Lastly – keep a proof of purchase near the owners manual and warranty information so you can’t misplace it. Proof of purchase may be required if your system needs a repair done under warranty, and your current service provider did not install the job. Keep in mind, new systems must be installed by a licensed HVAC contractor – or the warranty for the entire system could also be null and void.

We are always hear for any questions you have. Before altering anything on your system, give us a call at 770-253-2665 – we can help!

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Preventative Maintenance Is Important!

 

Preventative maintenance for your air conditioner is important. Inspecting the system to check for problems before they grow into major air conditioner malfunctions can save hundreds of dollars and periodic preventative maintenance for your air conditioner is a great way to accomplish that. Semi-annual preventative maintenance, or annual preventative maintenance, for your air conditioner by Progressive Heating & Air can go a long way in ensuring the effective operation of your air conditioner.
Progressive Heating & Air’s Preventative Maintenance Program will keep your air conditioner running at its peak performance and efficiency.

Spring-HVAC-Preventive-Maintenance

Inadequate preventative maintenance for your air conditioner is one of the chief causes of air conditioner malfunctions, poor performance and inefficiency. Like an automobile needs inexpensive periodic preventative maintenance to keep it running and to avoid costly repairs, your air conditioner requires periodic preventative maintenance. Neglecting preventative maintenance for your air conditioner may lead to a steady decline in the air conditioner’s performance as well as increased energy consumption and costs.  It is also important to point out that maintenance is required to keep your equipments warranties in good standing.

For more information about our service and what it covers, go here.

Give us a call, or schedule an appointment for maintenance here.


Fall Tips

Have your Heating system tuned-up for the season, so that you are running at peak efficiency. Operating at peak efficiency will save money because the system doesn’t have to work as hard to do its job.

Replace your furnace or air handler filters on a regular basis. Lack of regular filter changes and maintenance is the number one cause of system breakdowns and costly repair bills.

Keep the thermostat constant. Continuously adjusting the thermostat can be very inefficient. You can, however, lower the thermostat 2-3 degrees during the day while you’re away to save money. For every degree you lower the setting, you can expect to cut energy consumption by up to 3-5%.

Flip the fan switch on your thermostat into the “fan on” mode when heating the house. This process will ensure that air is always being stirred to prevent hot and cold pockets from forming.

Consider a Heat Pump if you are going to replace your outdoor unit. Although a Heat Pump cannot produce air as hot as your gas furnace, when you combine a Heat Pump with your gas furnace you have a system that is much more efficient and still able to deliver the warmth we all love.

Set air vents on the second floor to receive approximately 45 percent of the heated air. This will help even out the temperatures from the first to the second floor of the home. (Remember, hot air rises)

Open the shades and curtains to help produce radiant heat of the sun.

Replace older windows with more efficient low-E glass. These windows help to reduce the heat loss of your homes HVAC system. Also, keep storm windows closed. This saves money and extends the life of the system.

Run humidifiers to help maintain the warm feeling in your home. Proper humidity can make the air feel up to 3 degrees warmer. Which means you can turn down your thermostat a couple of degrees and save money on your utility bills and still feel the warmth that we all love on those cold days in winter. (Depending upon your environment, you may still need a dehumidifier running in the basement)

Clear or cut back shrubs and bushes from the outdoor Heat Pump unit. The sides of the unit require at least 12-18 inches of clearance for proper performance.

Keep fallen leaves, grass clippings, foliage and other dirt and debris away from your outdoor Heat Pump unit. And keep the indoor coils clean, following manufacturers’ instructions.

Don’t block vents or ducts inside the house to assure air flow in the home.

Caulk and install weather stripping
around windows and doors (especially the attic) to close air gaps.

Consider use of a programmable thermostat to automatically increase or decrease temperatures during day and night to suit a family’s lifestyle and reduce energy cost.

Keep windows and doors closed to help with the homes natural heat loss.

Progressive Heating & Air Conditioning can help you with any heating and air problem as well as diagnose your whole house and recommend solutions that will provide you and your family with the most energy efficient home possible.

Questions? Concerns? Feedback?

Also, visit us on our website.


What Should You Expect?

What should you expect your service technician to do during a PMA visit?

  • Check system functions, safety controls, and adjust the operating sequence where appropriate.
  • Inspect electrical components and connections and repair/replace or tighten as required.
  • Ensure proper airflow and change dirty air filters.
  • Inspect pumps, lubricate, and check flow rates where appropriate.
  • Clean and lubricate motors as required.
  • Examine belts, adjust and align as required.
  • Inspect, clean and balance blowers as required.

Spring Visit (preparation for summer season):

  • Clean inside coil, condensate pans, condensate traps, and condensate lines to prevent obstructions.
  • Clean outside coil and straighten fins for efficient operation.
  • Check refrigerant levels and if low, find the leak. (According to many equipment manufacturers, a 10% refrigerant loss will result in a 20% decrease in system efficiency!)

Fall Visit (preparation for winter season):

  • Clean the burner assembly.
  • Remove soot from fireside of burner.
  • Clean and check operation of humidifier.
  • Visually or with remote camera, inspect heat exchanger for cracks.
  • Adjust air/fuel ratio of burner and perform combustion analysis. (Instrumentation used for combustion analysis is a means of fine-tuning a burner to achieve maximum fuel efficiency and “optimum firing.”)

Note: For heat pump applications, winter season inspections repeat a number of the summer procedures plus several additional checks. Maintaining semi-annual PMAs for heat pumps is also important.

What’s your bottom line?

  • Savings: PMAs typically more than pay for themselves through higher efficiency, less utility overpayment, and contractor discounts. PMA customers typically receive a discount on all parts and services performed during the entire year.
  • Peace of Mind: Predictive maintenance will mean fewer system failures and a longer life for your HVAC equipment.
  • Priority Service: Should a system failure occur during the heat of the summer or the cold of the winter, customers with PMAs generally receive priority service.
  • Continuity: Many ACCA contractors are often able to assign technicians to the specific customers. That way, you get to see and know the same service technician, and he or she becomes more familiar with you and your equipment.

Planned Maintenance for your Business

Progressive Heating and Air offers Preventive Maintenance Service Agreements for all brands of rooftops units, compressors, air-handlers, cooling towers, heat pumps, variable speed drives, controls and accessories.

Each agreement is tailored to meet the budget and operating needs of your facility and can include both preventive maintenance to keep your equipment running in peak condition and predictive maintenance services to identify potential problems before costly breakdowns occur.

It will help you:

  • Maintain the efficiency and reliability of all equipment
  • Minimize downtime, repair bills, and loss of use
  • Ensure continuous care with our after hours call center staffed with trusted employees

Our planned maintenance options include:

  • Inspection and reports
  • Inspection with seasonal adjustments and preventive maintenance
  • Full maintenance, including preventive maintenance plus service calls
  • Predictive maintenance, including eddy current test, combustion analysis, and vibration analysis
  • 24/7 monitoring
  • Maintenance of cooling towers, compressors, air handlers, rooftop units, air-side distribution equipment, and controls.

Rebates! Rebates! Rebates! Part Three: Rheem Cashback

Lastly, and CERTAINLY not least – Rheem Cashback – rebates just for you.

Rheem is offering an instant and effortless rebate that makes it easier than ever to keep your home comfortable all year long. From March 15th to June 15th, you can save up to $1,200 on select Rheem heating and cooling systems or individual unit components.

Rebates:

  • Up to $1,200 on straight cool/gas systems
  • Up to $1,000 on Heat Pump systems
  • Up to $1,000 on Package systems
  • Up to $200 on air handlers
  • $25 on select accessories

From Rheem:

Make your home comfortable in every season with a top-rated Rheem heating or cooling solution. And with new comfort comes big savings! This spring you can take advantage of immediate cash back with a Rheem Instant Rebate.
When you purchase an eligible Rheem system or any individual unit component, you save on the spot!
It’s Easy.
There’s no paperwork for you to fill out and nothing to put in the mail. And with this rebate, there’s no waiting and wondering about when you will receive a check. Your savings are immediate – and your contractor takes care of everything. Easy!

For more information, CALL US at 770-253-2665, or visit Rheem.com