LOCAL HEATING AND AIR CONDITIONING COMPANY WINS NATIONAL AWARD
Progressive Heating and Air Conditioning of Newnan, GA was recently named Large Contractor of the Year by National Comfort Institute, Inc. (NCI) during their 2018 annual conference in Austin, TX. The High-Performance HVAC Summit 2018, was has held from March 4-6th. This award recognizes outstanding achievement in Performance-Based Contracting*, quality workmanship, and dedication to customer service. Companies in this award category achieve more than $4 million in sales annually.
NCI has two other Contractor of the Year categories that break out as follows:
- Small – achieve under $1.5 million in sales annually
- Medium– achieves between $1.6 million and $3.9 million in sales.
Progressive Heating and Air Conditioning is a contracting firm serving residential and commercial HVAC customers in and around the Newnan, Georgia area. Company Owner Greg Wallace says Progressive has 27 employees and fields 17 installation and service vehicles.
The 24-year-old company has experienced steady growth, even during the recent economic downturns faced in the U.S. in general and in Georgia in particular.
Wallace attributes the growth and success to a company-wide commitment to training and staying on the cutting edge. “If you want to serve your customers best, you must have training,” he says. He adds that Performance-Based Contracting™, as taught by NCI, is the key. “As the trainers at NCI always say, ‘if you don’t measure, you’re just guessing.’”
He adds, “Consumers deserve to receive the comfort and efficiency they are promised and pay for. What better way to provide that than through measured and verifiable proof. That is what NCI teaches. And that is what we practice.”
Rob Falke, president of NCI, presented Progressive’s award during the closing banquet of the High-Performance HVAC Summit. He explained that Greg Wallace and his team had “not only earned 75 NCI certifications, but they also strive to keep those certifications current. They are unified in their goal of continuous improvement and they share a common mission of providing customers the best service in the business.”
NCI selects its Contractors of the Year based on some very well-defined criteria:
- The company must be in the process or already completed implementing Performance-Based testing as prescribed by the National Comfort Institute
- The company must have in place or be in the process of having in place a Performance-Based business culture
- The company must have a strong service department and must sell and maintain service agreements
- As part of the Home Performance approach, the company must target HVAC system renovation sales in addition to equipment replacement sales
- Training must be part of the company culture.
So why is this important to consumers? Why should they choose an NCI-certified contractor like Progressive Heating over other contracting firms? For the same reasons they choose:
- A certified public accountant
- A certified realtor
- An AMA-certified doctor
- A bar-certified lawyer.
In these professions, the designations come to people who have studied, tested, and achieved a level of competence that resulted in receiving a professional certification.
NCI-certified contractors have attended classes, learned how to use specialized tools and instruments, and are kept constantly up-to-date on the latest diagnostic and repair skills. An NCI-certified technician has passed a recognized testing process which validates his or her understanding of the technology and procedures used in this field. In addition, NCI monitors their certified contractors and requires recertification every two years.
THE NATIONAL COMFORT INSTITUTE (NCI) is the nation’s premier Performance-Based training, certification, and membership organization focused on helping heating, air conditioning, plumbing, and electrical contractors to grow their businesses and become more profitable. To date, the organization has trained and certified more than 25,000 industry professionals in a variety of disciplines including system diagnostics and design, indoor air quality, air balancing, carbon monoxide analysis, and combustion efficiency. To learn more, please visit the NCI website at http://www.nationalcomfortinstitute.com.
*NCI coined the phrase “Performance-Based Contracting™”, a unique approach to managing a contracting business through accountability and measurable results. During the past two decades, NCI has trained and certified more than 25,000 HVAC professionals.
Preventative, She-mentative….why should I bother with it beforehand? There’s no point in fixing something that isn’t broken!
Hmmmm….weeeelll, let’s talk about that one. Why be proactive and preventative?
Reactive – allow the HVAC system to operate at less than peak efficiency for awhile, until it breaks, then replace or fix it as an emergency (and higher cost).
Proactive – participate in our HVAC preventative maintenance program.
Which type of person are you?
Hint: If you change the oil in your car or truck regularly then you are a proactive person.
Check out what we do here. Don’t wait until everyone else’s breaks down….you know it’s going to get hot sooner than later!
Progressive Heating and Air offers Preventive Maintenance Service Agreements for all brands of rooftops units, compressors, air-handlers, cooling towers, heat pumps, variable speed drives, controls and accessories.
Each agreement is tailored to meet the budget and operating needs of your facility and can include both preventive maintenance to keep your equipment running in peak condition and predictive maintenance services to identify potential problems before costly breakdowns occur.
It will help you:
- Maintain the efficiency and reliability of all equipment
- Minimize downtime, repair bills, and loss of use
- Ensure continuous care with our after hours call center staffed with trusted employees
Our planned maintenance options include:
- Inspection and reports
- Inspection with seasonal adjustments and preventive maintenance
- Full maintenance, including preventive maintenance plus service calls
- Predictive maintenance, including eddy current test, combustion analysis, and vibration analysis
- 24/7 monitoring
- Maintenance of cooling towers, compressors, air handlers, rooftop units, air-side distribution equipment, and controls.
The following applies to single family residential homes….contact your local utility company for more information, or just call us at 770-253-2665 and we’ll do our best to get the answer for you!
Coweta-Fayette EMC – 770.502.0226
– Units need to have a 14.5 SEER or higher energy rating, on equipments replaced since January 1, 2013
- $275 gas to electric heat pumps
- $150 gas to dual fuel heat pumps
- $75 for heat pump replacements
- $500 geothermal
- $250 – heat pump water heaters
- $250 – gas to electric water heaters
- $150 – R11 to R38 attic insulation, $90 for R19 to R38
- $150 for R13 floor insulation
- $75 for AC replacement [15 SEER minimum]
- $25 per window for double-pane or storm windows [up to 8 windows]
Georgia Power – 800.524.2421 x950
– Equipment installed between January 14, 2013 and August 31, 2013 with notification to Georgia Power by August 31, 2013
- $400 rebate for 15 SEER heat pump
- $200 rebate for 13-14.9 SEER heat pump
Would you like to talk to someone about replacing your system? Call us at 770-253-2665 for your FREE in home evaluation.
Zoning is a great option to be able to control the cooling and heating in your home without spending a fortune.
- Comfort is achieved by prioritizing which areas of your home will receive conditioned air, while zoning helps maximize comfort.
- Energy savings is reached by the zoning system allowing you to set temperatures in each zone according to its heating and cooling needs or just to your comfort levels – you can save energy by closing off unused zones. That allows you not to pay to heat/cool rooms that you don’t use very often.
- Lots of things can impact airflow significantly, like large windows and high ceilings…to name a couple. Zoning allows you to program the zone with high ceilings so you can keep that specific area at a comfortable level.
- Like a lot of families, some people prefer rooms cooler than others. Zoning allows you to do that.
- When you can maximize the efficiency of your existing HVAC and ductwork systems with zoning equipment, you use less energy. This also helps to decrease the contribution of your home’s energy consumption and reduce your carbon footprint.
Questions?? Email us [firstname.lastname@example.org], or call us at 770-253-2665.
A really nice email we got from one of our happy customers.
It was so nice to meet you last week. Its refreshing to deal with a company that actually knows what customer service is about. Everyone I’ve dealt with Progressive has been outstanding and the service has been great. As you know I had a new unit installed in April 2009. Since then my power bills dropped on average of $140 a month. Anyway, I just wanted to let you folks know how pleased I am with with unit and look forward to doing business within the years to come.
Thank YOU D.A.!!
It is so nice to have positive feedback.
Remember: if the company you hire exceeds your expectations, let them know! It really goes a long way to enforce this positive behavior.
Thank you Nin – we appreciate you!