LOCAL HEATING AND AIR CONDITIONING COMPANY WINS NATIONAL AWARD
Progressive Heating and Air Conditioning of Newnan, GA was recently named Large Contractor of the Year by National Comfort Institute, Inc. (NCI) during their 2018 annual conference in Austin, TX. The High-Performance HVAC Summit 2018, was has held from March 4-6th. This award recognizes outstanding achievement in Performance-Based Contracting*, quality workmanship, and dedication to customer service. Companies in this award category achieve more than $4 million in sales annually.
NCI has two other Contractor of the Year categories that break out as follows:
- Small – achieve under $1.5 million in sales annually
- Medium– achieves between $1.6 million and $3.9 million in sales.
Progressive Heating and Air Conditioning is a contracting firm serving residential and commercial HVAC customers in and around the Newnan, Georgia area. Company Owner Greg Wallace says Progressive has 27 employees and fields 17 installation and service vehicles.
The 24-year-old company has experienced steady growth, even during the recent economic downturns faced in the U.S. in general and in Georgia in particular.
Wallace attributes the growth and success to a company-wide commitment to training and staying on the cutting edge. “If you want to serve your customers best, you must have training,” he says. He adds that Performance-Based Contracting™, as taught by NCI, is the key. “As the trainers at NCI always say, ‘if you don’t measure, you’re just guessing.’”
He adds, “Consumers deserve to receive the comfort and efficiency they are promised and pay for. What better way to provide that than through measured and verifiable proof. That is what NCI teaches. And that is what we practice.”
Rob Falke, president of NCI, presented Progressive’s award during the closing banquet of the High-Performance HVAC Summit. He explained that Greg Wallace and his team had “not only earned 75 NCI certifications, but they also strive to keep those certifications current. They are unified in their goal of continuous improvement and they share a common mission of providing customers the best service in the business.”
NCI selects its Contractors of the Year based on some very well-defined criteria:
- The company must be in the process or already completed implementing Performance-Based testing as prescribed by the National Comfort Institute
- The company must have in place or be in the process of having in place a Performance-Based business culture
- The company must have a strong service department and must sell and maintain service agreements
- As part of the Home Performance approach, the company must target HVAC system renovation sales in addition to equipment replacement sales
- Training must be part of the company culture.
So why is this important to consumers? Why should they choose an NCI-certified contractor like Progressive Heating over other contracting firms? For the same reasons they choose:
- A certified public accountant
- A certified realtor
- An AMA-certified doctor
- A bar-certified lawyer.
In these professions, the designations come to people who have studied, tested, and achieved a level of competence that resulted in receiving a professional certification.
NCI-certified contractors have attended classes, learned how to use specialized tools and instruments, and are kept constantly up-to-date on the latest diagnostic and repair skills. An NCI-certified technician has passed a recognized testing process which validates his or her understanding of the technology and procedures used in this field. In addition, NCI monitors their certified contractors and requires recertification every two years.
THE NATIONAL COMFORT INSTITUTE (NCI) is the nation’s premier Performance-Based training, certification, and membership organization focused on helping heating, air conditioning, plumbing, and electrical contractors to grow their businesses and become more profitable. To date, the organization has trained and certified more than 25,000 industry professionals in a variety of disciplines including system diagnostics and design, indoor air quality, air balancing, carbon monoxide analysis, and combustion efficiency. To learn more, please visit the NCI website at http://www.nationalcomfortinstitute.com.
*NCI coined the phrase “Performance-Based Contracting™”, a unique approach to managing a contracting business through accountability and measurable results. During the past two decades, NCI has trained and certified more than 25,000 HVAC professionals.
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Nothing is more frustrating during the hot summer months than a poorly functioning A/C system that is not cooling down the home as well as it should. Interestingly enough, that frustration you may be experiencing could have been avoided if you would have performed a little preventative maintenance. However, it is also a good idea to contract to an HVAC repair technician to perform the more complicated preventative maintenance tasks so your cooling and heating systems continue to operate efficiently and properly.
Here are 4 things to beware of if you are thinking about contacting a contractor or technician:
Beware of any deals that seem too good to be true – remember the old adage “if it seems too good to be true then it probably is.” HVAC companies are always running deals and seasonal specials throughout the year. But the companies that advertise service calls that are far cheaper than all the others or even offer FREE service calls are the ones you want to avoid. These companies may bury those charges in other repair or replacement fees.
Beware of price estimates that are too low – granted, you want to save money and avoid costly HVAC repairs whenever you can. However, cheap prices are usually an indication of a contractor or technician that is cutting corners and not doing things according to the manufacturer’s specs.
Beware of those companies that do not have much of a history – one out of every 5 HVAC companies fail every year, so the longer they have been in business, the better off you will be. Look for a company or contractor that has weathered the ups and downs of the economy over several years before you even consider contacting them.
Beware of using the Yellow Pages – choosing an HVAC contractor or repair technician from the Yellow Pages is like rolling the dice in a casino. You’re gambling on the results and they are not always going to be positive. Those ads can be very deceiving, so be careful and research every company as thoroughly as possible.
Most importantly, the time to contact an HVAC contractor or repair technician is not when there is a problem with your cooling and heating system. Your system is no different from any other mechanical device – it needs proper care and maintenance to ensure that it works efficiently and minimizes the risk of breakdown or failure. The best way to ensure this is by hiring the services of a professional.
That contractor or repair technician will routinely service your HVAC system so that you benefit in the long run. This insures a number of benefits including better safety, extending the lifespan of your equipment, and improved performance of your system. Additionally, it ensures that costly breakdowns will be avoided and that your energy costs are significantly reduced in the long run. The investment you make when hiring an HVAC contractor or repair technician will more than pay for itself in the long run.
Article courtesy of HVAC Tips
Bosch is rolling out a brand new program, called ‘ABC Contractors’, and we are really excited to be a part of it! Below is some information on the Bosch Experience Center, located close to us in Serenbe:
Serenbe is the creation of Atlanta restaurateurs Steve and Marie Nygren, who bought the first 60 acres of land that was the beginning of Serenbe back in 1991. The weekend visits became a full time life when the Nygrens and their children moved to the farm in 1994.
Serenbe in the years to come grew from being a place to live to becoming a raison d’être for Steve Nygren. He feared that the suburban sprawl of metro Atlanta would overtake one of the last undeveloped stretches of land in the Atlanta area. Nygren, his neighbors and his business partners decided to turn Serenbe, which now comprises 1,000 acres, into an ecologically sound, sustainable planned community.
Land preservation is a big part of the community — 80% of the land is designated for green space — as is organic farming. The community, however, embraces green and sustainable building practices in a way that would make any plumbing and mechanical contractor happy.
Using newly designed, yet inexpensive reuse water techniques, treated effluent water is reused for irrigation and future water supply for toilets. Other wastewater is treated in a two-stage chemical-free passive system that incorporates non-disruptive filtration and dispersion.
Rather than creating concrete spillways that concentrate storm runoff, Serenbe storm water runoff is directed into natural systems of vegetated filter strips and shallow channels of dense vegetation. These natural filters remove pollutants while dispersing water flow.
Of particular interest to contractors, all homes are built to the standards of the EarthCraft House Program. These standards include energy efficiency, low maintenance, air quality, water conservation, and resource-efficient building materials and systems.
Earthcraft was a bit ahead of its time when it was created in 1999. The Greater Atlanta Home Builders Association and Southface launched EarthCraft House, a residential green building program designed to address the climate conditions of the Southeast. (Southface is an energy efficiency education and consulting firm that performs services such as building assessment and certification, energy modeling, and training.)
The EarthCraft House program is intended for single-family detached homes, townhomes and duplexes. The program is a blueprint for creating and maintaining energy- and resource-efficient living environments
EarthCraft House certifications are determined through a points-based worksheet, which allows builders to select the sustainability measures that are best suited for their project. Worksheet items address proper site planning, energy-efficient appliances and lighting, resource-efficient building materials, indoor air quality, water conservation and homebuyer education, and all are verified during site visits and inspections. EarthCraft-certified homes must also pass diagnostic tests for air infiltration and duct leakage standards, and homes certified at the gold or platinum levels must meet Energy Star requirements.
Given the environment and mind-set in Serenbe, a manufacturer of high-efficiency heating and cooling equipment and appliances fit right in.
On May 31, the Bosch Group held a Grand Opening Event for its Bosch Experience Center, an educational and interactive demonstration center for Bosch products, located within the Serenbe community. Representatives from Bosch and Serenbe along with invited dignitaries and press members were in attendance.
The Bosch Experience Center features a functional demonstration of a geothermal heating and cooling system (recognized in 2012 and 2013 as “Most Efficient” by Energy Star) as well as a solar thermal system. It also showcases related Bosch Thermotechnology solutions as well as energy efficient appliances, security and sound systems, power tools, aluminum structural materials and automotive clean diesel technology, all from the Bosch Group.
Visitors to the Bosch Experience Center will have the opportunity to experience an array of Bosch products and solutions inside the building.
Serenbe boasts several net-zero owned and occupied homes equipped with se-lected Bosch Thermotechnology products such as geothermal heat pumps, an electric heat pump water heater, gas condensing boilers and combi boilers, a gas condensing water heater, indirect water tanks and a solar thermal hot water sys-tem.
“Bosch has been an incredible partner,” said Steve Nygren. “With the industry’s brightest minds and best products, Bosch is helping us achieve our vision of providing cost-effective, sustainable home solutions for discerning homebuyers. With the complete suite of Bosch products, we can provide a unique one-stop solution — a critical issue for homebuilders, installers and consumers. It’s now possible to not only achieve energy efficient performance, but also retain a reasonable home purchase entry price point for the U.S. consum r of approximately $250,000 — which helps diminish a major roadblock for widespread sustainable technology adoption.”
Preventative, She-mentative….why should I bother with it beforehand? There’s no point in fixing something that isn’t broken!
Hmmmm….weeeelll, let’s talk about that one. Why be proactive and preventative?
Reactive – allow the HVAC system to operate at less than peak efficiency for awhile, until it breaks, then replace or fix it as an emergency (and higher cost).
Proactive – participate in our HVAC preventative maintenance program.
Which type of person are you?
Hint: If you change the oil in your car or truck regularly then you are a proactive person.
Check out what we do here. Don’t wait until everyone else’s breaks down….you know it’s going to get hot sooner than later!