What Should You Expect?

What should you expect your service technician to do during a PMA visit?

  • Check system functions, safety controls, and adjust the operating sequence where appropriate.
  • Inspect electrical components and connections and repair/replace or tighten as required.
  • Ensure proper airflow and change dirty air filters.
  • Inspect pumps, lubricate, and check flow rates where appropriate.
  • Clean and lubricate motors as required.
  • Examine belts, adjust and align as required.
  • Inspect, clean and balance blowers as required.

Spring Visit (preparation for summer season):

  • Clean inside coil, condensate pans, condensate traps, and condensate lines to prevent obstructions.
  • Clean outside coil and straighten fins for efficient operation.
  • Check refrigerant levels and if low, find the leak. (According to many equipment manufacturers, a 10% refrigerant loss will result in a 20% decrease in system efficiency!)

Fall Visit (preparation for winter season):

  • Clean the burner assembly.
  • Remove soot from fireside of burner.
  • Clean and check operation of humidifier.
  • Visually or with remote camera, inspect heat exchanger for cracks.
  • Adjust air/fuel ratio of burner and perform combustion analysis. (Instrumentation used for combustion analysis is a means of fine-tuning a burner to achieve maximum fuel efficiency and “optimum firing.”)

Note: For heat pump applications, winter season inspections repeat a number of the summer procedures plus several additional checks. Maintaining semi-annual PMAs for heat pumps is also important.

What’s your bottom line?

  • Savings: PMAs typically more than pay for themselves through higher efficiency, less utility overpayment, and contractor discounts. PMA customers typically receive a discount on all parts and services performed during the entire year.
  • Peace of Mind: Predictive maintenance will mean fewer system failures and a longer life for your HVAC equipment.
  • Priority Service: Should a system failure occur during the heat of the summer or the cold of the winter, customers with PMAs generally receive priority service.
  • Continuity: Many ACCA contractors are often able to assign technicians to the specific customers. That way, you get to see and know the same service technician, and he or she becomes more familiar with you and your equipment.
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